KRISTINA VALENZUELA
Mesa,AZ
Summary
Strategic design thinker with a proven track record of developing intellectual and innovative designs, from initial concepts to successful implementation. Demonstrated expertise in project management and procurement, driven by a passion for delivering customer-focused solutions. Focused Project Manager excelling at meticulously planning, directing, and maintaining seamless operations across multiple departments. Extensive experience in leading development teams to ensure efficient production. Applying a creative and analytical approach, continuously striving for process improvement. Strength lies in identifying and anticipating challenges, and providing effective solutions. Thrives in mentoring, training, and empowering teams to consistently achieve exceptional performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager
BirchStreet Systems
08.2021 - 12.2024
- Successfully managed a portfolio of 15-20+ concurrent projects for high-profile hospitality clients, exceeding $4M in revenue
- This involved meticulous planning, prioritization, and resource allocation to meet multiple deadlines simultaneously
- Developed and implemented custom integration solutions for various systems (AP, POS, Inventory), requiring close collaboration with engineering teams and external vendors to ensure seamless data flow
- Demonstrated strong problem-solving abilities in resolving integration challenges
- Collaborated with supplier teams to establish efficient EDI (Electronic Data Interchange) processes, streamlining procurement and reducing operational costs
- This required strong negotiation and vendor management skills
- Managed data gathering and analysis for inventory and recipe setup, utilizing data-driven insights to improve operational efficiency for clients
- Proactively developed and implemented comprehensive change management plans to ensure smooth adoption of new software and processes, demonstrating a keen understanding of stakeholder needs
Project Manager
Parchment
11.2020 - 08.2021
- Managed a rolling portfolio of 20-30 simultaneous projects for higher education clients, delivering efficient and timely project completion
- This required exceptional organizational and time management skills
- Led a small project team, effectively delegating tasks and ensuring seamless collaboration to meet client expectations and project goals
- This demonstrates strong leadership and teamwork abilities
- Successfully managed SSO (Single Sign-On) and automation projects, overseeing all phases from initiation to UAT, showcasing a deep understanding of project lifecycles
Project Manager
BirchStreet Systems
08.2019 - 08.2020
- Managed a portfolio of 5-10 concurrent projects for 15 hospitality clients, generating over $2M in revenue
- Successfully managed competing priorities and deadlines to meet financial targets
- Spearheaded a digital transformation initiative for clients, partnering across multiple business units to overhaul accounting, inventory, and procurement processes
- Improved customer retention and satisfaction, resulting in over $2M in additional sales
E-Business Manager
Best Western Hotels & Resorts
06.2017 - 08.2019
- Served as program manager for the e-business branch, demonstrating experience in managing large-scale programs with multiple stakeholders
- Managed the integration of three separate data platforms, requiring strong coordination and communication across diverse teams
- Mediated and negotiated with suppliers, establishing eProcurement program requirements and contract adherence policies for pricing and product availability, working closely with internal national account managers for the supplier contracts
- Successfully launched a new online purchasing platform for 2000+ hotels in the U.S
- And in Canada, with over 200 suppliers and 20K individual users
- Created multiple training programs with On-Demand media, webinars, in person classes and personal training sessions
Interior Designer
Best Western Hotels & Resorts
03.2015 - 06.2019
- Managed and designed a portfolio of interior renovation and construction projects for hotels, exceeding $2M in sales while consistently meeting budget constraints
- Increasing expertise in project scoping and cost control
Senior Supply Representative
Best Western Hotels & Resorts
06.2014 - 03.2015
- Exceeded sales goals by strategically sourcing contract furnishings for nationwide hotels, demonstrating strong relationship building and negotiation skills
Interior Design Intern
JCJ Architecture
05.2012 - 06.2014
- Gained experience in all phases of the design process for various hospitality projects, including programming, schematic design, and construction administration, providing a foundational understanding of the construction process
Education
Master of Global Management - MBA Coursework with International Focus
Thunderbird School of Global Management, Arizona State University
Phoenix, AZ01.2018
Fintech Bootcamp - Developing technical skills in Python, Applied Machine Learning and Artificial Intelligence, and Blockchain and Cryptocurrencies
Arizona State University
Mesa, AZ01.2021
Bachelor of Science - Tourism Development and Management
Arizona State University
Tempe, AZ01.2014
Bachelor of Science in Design - Interior Design
Arizona State University
Tempe, AZ01.2014
Skills
- Systems Thinking
- Product Development
- Sales and Budgeting
- Program Strategy
- Data and Analytics
- Marketing
- Public Speaking
- Training Development
- Innovative Solutions
- Financial Analysis
- Change Management
- Relationship Management
- Excel
- Word
- PowerPoint
- Outlook
- Jira
- Smartsheets
- Salesforce
- FinancialForce
- Python
- SQL
- HTML
- WordPress
- Tableau
- Oracle
- Adobe Illustrator
- Photoshop
- InDesign
- Autodesk Revit
- AutoCAD
- Project management
- Strategic planning
- Project scope analysis
- Client relations
- Team collaboration
- Relationship building
- Work flow planning
Technical Skills And Certifications
- Project Management Professional (PMP), PMI, Expired, Renewal in Progress
- Certified Scrum Master (CSM), Scrum Alliance, Expired, Renewal in Progress
- Excel
- Word
- PowerPoint
- Outlook
- Jira
- Smartsheets
- Salesforce
- FinancialForce
- Python
- SQL
- HTML
- WordPress
- Tableau
- Oracle
- Adobe Illustrator
- Photoshop
- InDesign
- Autodesk Revit
- AutoCAD
Key Qualifications
- Systems Thinking
- Product Development
- Sales and Budgeting
- Program Strategy
- Data and Analytics
- Marketing
- Public Speaking
- Training Development
- Innovative Solutions
- Financial Analysis
- Change Management
- Relationship Management
Certification
- PMP - Project Management Professional
- Professional Scrum Master (PSM) - Scrum.org.
Languages
Spanish
Professional Working
Timeline
Project Manager
BirchStreet Systems
08.2021 - 12.2024
Project Manager
Parchment
11.2020 - 08.2021
Project Manager
BirchStreet Systems
08.2019 - 08.2020
E-Business Manager
Best Western Hotels & Resorts
06.2017 - 08.2019
Interior Designer
Best Western Hotels & Resorts
03.2015 - 06.2019
Senior Supply Representative
Best Western Hotels & Resorts
06.2014 - 03.2015
Interior Design Intern
JCJ Architecture
05.2012 - 06.2014
Fintech Bootcamp - Developing technical skills in Python, Applied Machine Learning and Artificial Intelligence, and Blockchain and Cryptocurrencies
Arizona State University
Bachelor of Science - Tourism Development and Management
Arizona State University
Bachelor of Science in Design - Interior Design
Arizona State University
Master of Global Management - MBA Coursework with International Focus
Thunderbird School of Global Management, Arizona State University
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