Kristina Vu
Latham
Summary
Customer service professional with a proven track record of delivering exceptional support. Demonstrates strong time management skills and adaptability in fast-paced environments. Committed to continuous learning and professional development. Recognized for reliability and a positive approach to challenges.
Overview
2
2
years of professional experience
Work History
Bakery Cashier
Bella Napoli
Latham
05.2025 - Current
- Processed customer transactions accurately and efficiently.
- Educated customers about specific items, ingredients, and product/order availability.
- Provided friendly and professional customer service to guests of all ages.
- I took orders in person and over the phone, assisting in the process by guiding customers through questions.
- Boxed-up dessert boxes neatly and aesthetically.
- Maintained proper organization and cleanliness of the space.
Birthday Party Host
Kingpins Alley
Latham
11.2023 - Current
- Organized and decorated spaces with proper birthday theme.
- Managed guest interactions to provide excellent customer service throughout events.
- Supervised children while bowling to ensure smooth operation and enjoyment for families.
- Maintained cleanliness and organization of party spaces before, during, and after events.
- Created a positive, enjoyable environment for guests, and ensured all family and friends had fun.
Ice Cream Server
Guptill's Ice Cream
Latham
03.2024 - 11.2024
- Served ice cream and desserts to customers with friendly demeanor.
- Operated cash register and handled customer transactions efficiently.
- Educated customers about menu items and flavor options available.
- Greeted guests with a smile and positive energy.
- I answered any questions about the menu and allergy information.
Education
Bachelor of Science - Biology
University At Albany
Albany, NY05-2029
High School Diploma -
Shaker High School
Latham, New York06-2025
Skills
- Customer service
- Cash handling
- Product knowledge
- Attention to detail
- Inclusivity
- Leadership and Guidance
- Positive and Encouraging Attitude
- Assisting diverse groups of people
Languages
English
Full Professional
French
Professional
Disabled Community Leader
I was President of Best Buddies in high school, and really value creating an inclusive space for disabled and special education individuals.
Volunteer Work
I prioritize donating to my local church, volunteering in my free time, especially with kids, and donating to the food pantry and book/clothing drives.
Accomplishments
- High Honor Roll graduate
- Award and Scholarship for assisting the disabled community
- Sportsmanship Award for varsity team
References
References available upon request.
Timeline
Bakery Cashier
Bella Napoli
05.2025 - Current
Ice Cream Server
Guptill's Ice Cream
03.2024 - 11.2024
Birthday Party Host
Kingpins Alley
11.2023 - Current
Bachelor of Science - Biology
University At Albany
High School Diploma -
Shaker High School