CEVINE GINNETTE FOUYEN
Columbus,OH
Summary
Dynamic professional with a proven track record in enhancing customer service and improving performance, as demonstrated at ROVIE HOTEL and CIESA CANADA. Specializes in efficient collaboration and interactive communication, adept at fostering positive experiences and exceeding service expectations. Skilled in patience, empathy, and educational strategies, committed to excellence and development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bakery Cashier
ROVIE HOTEL
DOUALA, CAMEROUN
12.2020 - 07.2024
- Helped service staff handle demand by distributing food and beverages.
- Communicated clearly with kitchen staff regarding customer orders.
- Customer representative.
- Assisted co-workers whenever possible when extra help was needed during peak business hours.
- Labeled bakery items by inputting data into digital weighing machine.
- Organized back room inventory to ensure stock levels were maintained at all times.
Teacher
CIESA CANADA
02.2019 - 10.2022
Teaching basic English
- Prepared and graded subject tests for students.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Remained calm and patient in student interactions to support individual growth and development.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Education
BACHELOR IN GERMAN STUDIES - LETTERS AND HUMAN SCIENCES
UNIVERSITY OF DOUALA
DOUALA, CAMEROON07-2014
Skills
- Performance improvement
- Patience and empathy
- Efficient collaboration
- Service prioritization
- Interactive communication skills
- Positive and professional
- Customer service
Affiliations
- TEACHER
- HOSTESS
- MODEL
Languages
FRENCH
Professional
ENGLISH
Limited
DEUTSCH
Limited
Certification
- LINGUISTIC INTERSHIP WEEK AT GOETHE INSTITUT IN YAOUNDE, CAMEROON
- ONE MONTH INTERSHIP COURSE IN HANOVER, GERMANY
Timeline
Bakery Cashier
ROVIE HOTEL
12.2020 - 07.2024
Teacher
CIESA CANADA
02.2019 - 10.2022
BACHELOR IN GERMAN STUDIES - LETTERS AND HUMAN SCIENCES
UNIVERSITY OF DOUALA