Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristina Wahba

Merritt Island,FL

Summary

Highly motivated and committed Healthcare Professional offering over 10 years of experience in fast-paced settings. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Health First Medical Group
08.2023 - Current
  • Managed 40+ patient clinics working with over 30+ providers across 10 different specialties.
  • Oriented and trained new staff on proper procedures and policies.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.

Certified Medical Assistant

Access Endocrinology
10.2022 - 08.2023
  • Performed and processed A1C's and blood sugar readings
  • Managed and processed prior authorization requests for a variety of medical services, ensuring timely and accurate approvals
  • Maintained current knowledge of insurance policies and procedures, ensuring compliance with regulatory guidelines and organizational policies

Red Cross Certified Lifeguard

Universal Studio's Volcano Bay
05.2022 - 10.2022
  • Responded to emergency situations in a timely, efficient manner.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Weight Loss Counselor /Certified Medical Assistant

Medi Weightloss Center
02.2021 - 07.2021
  • Coached clients on-on-one during their weightloss program utilizing behavior modification, diagnostic testing, and nutritional counseling.
  • Sold weight loss program and supplements tailored to client weight loss needs.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Conducted venipuncture and centrifuged blood samples as outlined in clinical protocols.

Certified Medical Assistant Float

Orlando Orthopedic Center
10.2020 - 02.2021
  • Assisted physicians with minor surgeries, including preparing exam room and sterilizing instruments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Certified Medical Assistant Float

Chatham Orthopedic Surgical Associates
02.2019 - 07.2020
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Implemented care and efficiency improvements to support and enhance office operations.

Lead Medical Assistant

Center of Podiatry
03.2016 - 01.2019
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Office Co-Manager

Collection Receivables Incorporated
01.2014 - 12.2016
  • Resolved conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Bachelor of Science - Psychology, Clinical Track

University of Central Florida
Orlando, FL
08-2025

Associate of Arts - General Studies

Valencia College
Orlando
07.2023

Teaching Assistant

University of Central Florida
Orlando, FL

Medical Assisting -

Virginia College
Augusta, GA
07.2016

Skills

  • Supervision and teamwork
  • Staff training and development
  • Analytical decision-making
  • Policy implementation
  • Delivering compassionate care
  • Injection administration
  • Proficient in Epic, Athena, PACS
  • Billing and Coding
  • Prior-Authorizations
  • HIPAA protocols
  • Time management
  • OSHA regulation

Certification

  • CMA - Certified Medical Assistant (AAMA) 2016 to Present
  • CPT - Certified Phlebotomy Technician (NHA) 2016 to Present
  • Basic Life Support (BLS) / (CPR) First Aid/ AED (American Red Cross) 2016 to Present / Renewed 08/2023


Timeline

Certified Medical Assistant

Health First Medical Group
08.2023 - Current

Certified Medical Assistant

Access Endocrinology
10.2022 - 08.2023

Red Cross Certified Lifeguard

Universal Studio's Volcano Bay
05.2022 - 10.2022

Weight Loss Counselor /Certified Medical Assistant

Medi Weightloss Center
02.2021 - 07.2021

Certified Medical Assistant Float

Orlando Orthopedic Center
10.2020 - 02.2021

Certified Medical Assistant Float

Chatham Orthopedic Surgical Associates
02.2019 - 07.2020

Lead Medical Assistant

Center of Podiatry
03.2016 - 01.2019

Office Co-Manager

Collection Receivables Incorporated
01.2014 - 12.2016

Teaching Assistant

University of Central Florida

Bachelor of Science - Psychology, Clinical Track

University of Central Florida

Associate of Arts - General Studies

Valencia College

Medical Assisting -

Virginia College