KRISTINA WEST
San Antonio,TX
Summary
Senior Business Analyst specializing in requirements analysis, business process modeling, and data analysis. Enhanced business metrics visibility through the development of analytical systems, resulting in improved operational efficiency. Experienced in stakeholder management and technical documentation, driving successful business operations. Proven track record in formulating business improvement strategies and overseeing technology implementation.
Overview
28
28
years of professional experience
Work History
Senior Business Analyst
RNDC
San Antonio, Texas
06.2017 - Current
- Conducted stakeholder interviews to understand user needs and preferences.
- Developed new analytical systems to improve essential business metrics visibility.
- Provided technical assistance on software development projects by providing feedback on design documents and code reviews.
- Collaborated with IT teams on the development of applications based on business requirements.
- Designed and documented business requirements and functional specifications.
- Created, analyzed, and validated detailed functional specifications.
Supplier AR II Corporate
RNDC
San Antonio, TX
05.2014 - 07.2017
- Engaged with colleagues, clients and vendors to promote customer satisfaction and good service.
- Developed standard operating procedures related to contract management activities.
- Identified areas of improvement in current processes related to contract management.
- Provided guidance and support on contract management matters.
Supervisor Supplier AR
RNDC
San Antonio, Texas
05.2008 - 04.2014
- Ensured compliance with company policies, objectives, and communication goals.
- Managed supplier accounts receivable in Texas market.
- Led team to achieve operational success.
Marketing Assistant
RNDC
San Antonio, Texas
06.1998 - 04.2008
- Calculated gross profit to assess financial performance.
- Managed billings and collections to ensure timely revenue recognition.
- Developed price sheets and deal structures to support sales strategies.
Education
Bachelor of Science - Mathematics And Business
Texas A&M University, Corpus Christi
Corpus Christi, TX08-1997
Skills
- Requirements analysis
- Business process modeling
- Data analysis
- Technical documentation
- Application development
- Stakeholder management
- Team collaboration
Timeline
Senior Business Analyst
RNDC
06.2017 - Current
Supplier AR II Corporate
RNDC
05.2014 - 07.2017
Supervisor Supplier AR
RNDC
05.2008 - 04.2014
Marketing Assistant
RNDC
06.1998 - 04.2008
Bachelor of Science - Mathematics And Business
Texas A&M University, Corpus Christi