Spencer Jenkins
Sonoma,CA
Summary
I am a hardworking, dependable individual that is committed to upholding the highest level of standards in any industry. Maintaining over ten years of experience in retail and the food and beverage industry has helped strengthen my abilities in multi-tasking, organization, and building interpersonal relationships. I enjoy working in positions that continue to challenge me everyday. I am very passionate about working in the service industry as I believe it is not only a great field to retain experience, but also an opportunity to learn some very important life skills.
Overview
8
8
years of professional experience
Work History
Bartender
Atomic Provisions
08.2020 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender/Server
The Broadmoor Hotel
02.2017 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Food Runner/Hostess
The Broadmoor Hotel
08.2015 - 02.2017
- Maintained speed of service for food orders while minimizing errors and complaints.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Cleared tables immediately after guests left in preparation for next party.
- Organized and replenished supplies at food stations to optimize team performance.
Sales Associate
Pier 1 Imports
08.2015 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Business -
Chico State University
Chico, CASkills
- Teamwork and Collaboration
- Knowledgeable in Food and Beverage Industry
- Organizational Abilities
- Excellent Judgment
- Good Conversationalist
- Customer Service
- Positive Attitude
- POS System Operations
Timeline
Bartender
Atomic Provisions
08.2020 - 02.2023
Bartender/Server
The Broadmoor Hotel
02.2017 - 03.2020
Food Runner/Hostess
The Broadmoor Hotel
08.2015 - 02.2017
Sales Associate
Pier 1 Imports
08.2015 - 09.2016
Business -
Chico State University
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