Kristina Wilson

This was a summer job I did during high school and my college years.

• Administered daily feeding schedules for various animal species.
• Maintained cleanliness and sanitation of kennel facilities to ensure health standards.
• Monitored animal behavior and reported any concerns to veterinary staff promptly.
• Assisted with grooming tasks, promoting overall well-being of animals in care.
• Provided excellent customer service during pet drop-off and pick-up interactions.
• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Supported seamless check-in and check-out process for pets, minimizing stress for animals and owners with efficient, caring service.

• Assisted in daily operations, ensuring quality and freshness of bakery products.
• Supported inventory management by tracking stock levels and ordering supplies.
• Collaborated with team to maintain cleanliness and organization in the bakery area.
• Provided training and guidance to new staff on bakery procedures and safety protocols.
• Executed product displays to enhance visual appeal and drive customer engagement.
• Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
• Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
• Oversaw daily production tasks such as mixing doughs, baking breads and pastries, decorating cakes – ensuring consistency and high quality across all products.
• Coordinated staff schedules, balancing workloads while maintaining high-quality output and efficiency.
• Maintained a clean and organized workspace, adhering to food safety regulations and company standards at all times.

• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.

• Handled customer complaints, employing effective problem-solving techniques.
• Implemented cash handling procedures to enhance accuracy and reduce discrepancies.
• Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
• Monitored cash register performance, identifying areas for operational improvement and training needs.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Processed both cash and card purchases and returns.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
• Trained team members on cash register operation and cash handling.
• Helped customers complete purchases, locate items, and join reward programs.

• Maintained cleanliness and readiness of cat houses for tours.
• Performed daily feeding of cats and cleaning of litter boxes.
• Conducted guided tours, highlighting the sanctuary's mission and cat inhabitants.

• Delivered pizzas efficiently, ensuring timely and accurate order fulfillment.
• Navigated diverse routes to optimize delivery times and customer satisfaction.
• Managed cash transactions, maintaining accuracy in payments and change.
• Communicated effectively with customers to confirm orders and address inquiries.
• Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
• Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.

• Bagged groceries efficiently, ensuring quick customer service during peak hours.
• Maintained cleanliness and organization of checkout area to enhance shopping experience.
• Collaborated with team members to restock supplies and manage inventory levels.
• Assisted customers with queries regarding products and store layout for improved satisfaction.
• Operated cash registers, processing transactions accurately and efficiently.