Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina & Thomas Hansen

Blaine,MN

Summary

A husband and wife Owned Operated, Hansen & Foster Kids Siding LLC, excelled in strategic project planning and customer relations, significantly enhancing client satisfaction and business growth through high-quality installations. My collaboration with construction professionals and focus on quality assurance and relationship building led to notable achievements in efficiency and service excellence.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 14 years of experience. Highly effective and comfortable working with people at all levels in organization.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Owner Operator Siding Installer

Hansen & Foster Kids Siding LLC
09.2012 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Worked outside in all weather conditions.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Reduced waste and increased recycling, contributing to more sustainable production practices.
  • Increased customer satisfaction with precise installations that met or exceeded industry standards.
  • Improved siding installation quality by carefully measuring, cutting, and fitting materials to match specific project needs.
  • Contributed to business growth by consistently delivering high-quality siding installations that generated positive referrals.
  • Exceeded client expectations by addressing concerns promptly and providing excellent customer service throughout the project duration.
  • Collaborated closely with other construction professionals, such as carpenters and roofers, to maintain cohesive exterior designs across multiple building elements.
  • Provided timely progress updates to clients, ensuring their confidence in the quality of work being performed.

Education

Associate of Science - CADD

Hibbing Technical College
Hibbing, MN
06-1998

Skills

  • Customer relations
  • Attention to detail
  • Quality assurance
  • Inventory management
  • Teamwork and collaboration
  • Decision-making
  • Strategic project planning
  • Design coordination
  • Relationship building
  • Small business operations

Timeline

Owner Operator Siding Installer

Hansen & Foster Kids Siding LLC
09.2012 - Current

Associate of Science - CADD

Hibbing Technical College
Kristina & Thomas Hansen