Kristine Dewoody
Peoria,AZ
Summary
Compassionate Groomer known for high productivity and efficient task completion. Possess specialized skills in breed-specific styling, gentle handling techniques, and advanced grooming equipment use. Excel in patience, communication, and adaptability, ensuring positive experiences for pets and owners alike.
Overview
8
8
years of professional experience
Work History
Groomer
Unique Pet Boutique
03.2016 - 12.2019
- Bathed and groomed dogs of various breeds and sizes according to customer instructions.
- Provided nail trimming, ear cleaning, teeth brushing, and other related services.
- Performed minor medical treatments on animals such as flea baths and medicated shampoos.
- Assisted customers in selecting appropriate grooming products for their pets.
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Kept accurate records of services rendered and products sold to clients.
- Monitored pet's health while they were being groomed, including checking vitals such as temperature and pulse rate.
- Communicated with customers regarding their pet's needs and recommended additional services or products when necessary.
- Trained new staff members on proper grooming techniques, safety protocols, client relations.
- Assessed the condition of each animal prior to beginning grooming process in order to determine best approach for individual pet's needs.
- Gave advice on proper care of animals between visits such as nutrition and exercise regimens.
- Utilized scissors, clippers, brushes, combs and other tools properly during grooming sessions.
- Developed positive relationships with customers through friendly interactions both over the phone and in person.
- Ensured that all equipment used was cleaned after each use according to company standards.
- Evaluated animals before releasing them back to owners; discussed any issues that arose during the session with owner if needed.
- Placed orders for supplies on a regular basis in order to maintain adequate inventory levels at all times.
- Provided assistance with bathing when necessary due to size or temperament of animal being groomed.
- Managed stockroom area ensuring that merchandise was properly stocked and organized at all times.
- Handled pets with gentle demeanor to help animals feel calm and secure.
- Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
- Facilitated professional relationships with clients, promoting and encouraging repeat business.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Promoted business by participating in and volunteering at community events and marketing business on social media.
- Promoted grooming services, packages and products to customers to increase store sales.
Card Stocker
American Greeting's
02.2013 - 07.2016
- Organized and stocked party supplies
- Received and processed incoming shipments of merchandise.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Provided customer service by answering questions about product location, price and availability.
- Ensured that all products were labeled properly before stocking the shelves.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Faced products on shelves and displays to meet company policies.
- Replenished items to maintain stock availability.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Dog Groomer
Petsmart
05.2012 - 11.2015
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Performed minor medical procedures such as gland expression and flea treatments.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Scheduled appointments for clients using online software programs.
- Kept detailed records of services performed for each animal client.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Ensured safety of animals at all times by following established safety protocols.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Handled cash transactions accurately when accepting payment from customers.
- Monitored inventory levels of supplies necessary to perform grooming services.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Delivered excellent service to pet owners to drive repeat business.
Education
Diploma -
Sussex County Technical School
Empire Beauty School
Skills
- Breed-Specific Grooming
- Coat Care
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Safety precautions and measures
- Phone and Email Etiquette
- Appointment Scheduling
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Groomer
Unique Pet Boutique
03.2016 - 12.2019
Card Stocker
American Greeting's
02.2013 - 07.2016
Dog Groomer
Petsmart
05.2012 - 11.2015
Diploma -
Sussex County Technical School
Empire Beauty School