Kristine Flores
San Antonio,TX
Summary
Results-driven A/R Manager with extensive experience at Guerrero CPA, specializing in accounts receivable management and financial reporting. Expertise in resolving invoicing discrepancies and building strong client relationships to improve collection strategies. Proven ability to enhance financial workflows and ensure timely payments.
Overview
18
18
years of professional experience
Work History
A/R Manager
Guerrero CPA
San Antonio, TX
12.2024 - Current
- Oversaw billing operations and maintained client account accuracy.
- Managed accounts receivable processes to ensure timely collections.
- Coordinated with clients to resolve discrepancies in invoicing.
- Developed reports to track outstanding invoices and payment trends.
- Collaborated with cross-functional teams to enhance financial workflows.
- Resolved customer inquiries in a timely manner by researching discrepancies and responding with accurate information.
Accounts Receivable Supervisor
Johnson Bros Bakery Supply
San Antonio, TX
12.2019 - 08.2024
- Managed all collections of all past due and current accounts.
- Reviewed credit applications for set up of new accounts.
- Developed and maintained positive relationships with clients to maximize collections.
- Identified, researched and resolved billing variances to maintain system accuracy.
- Trained and developed staff to help maintain efficiency of credits and processing of all invoices.
- Deposited and posted all money transactions to accounts.
Account Manager
Regional Management Company
San Antonio, TX
09.2018 - 10.2019
- Originated, reviewed, processed and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Cash drawer operation of loans servicing and payments.
- Collections activities on all past due accounts.
AR Billing Specialist
Mesilla Valley Transportation
Las Cruces, NM
01.2018 - 09.2018
- Supported management with invoice and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Support Front desk operations.
- Supported receivables of payment posting.
Bad Debt Collection Specialist
Charter Communications
San Antonio, TX
11.2015 - 11.2017
- Collections on old past due balances on returning customers for new services.
- Research of payments and balance to negotiate payoff of prior accounts.
District Supervisor of South Texas
Midwest Finance Corp
San Antonio, TX
07.2011 - 10.2015
- Conducted audits of 7 to 10 branches monthly.
- Staffed and developed personnel for lending offices.
- Worked closely with managers to maintain profitable offices.
- Prepared tax returns.
Branch Manager
One Main Financial
Las Cruces, NM
03.2008 - 07.2011
- Loan applications processing.
- Collections on all personal and mortgage loans.
- NMLS Licensed for all mortgage services.
- Closing of loans and cross selling of products to benefit the customer's experience.
Education
Some College (No Degree) - Accounting and Finance
NMSU-DABCC
Las Cruces, NMSkills
- Accounts receivable management
- Billing operations oversight
- Invoice resolution
- Financial reporting
- Collection strategies
- Customer relationship management
- Credit assessment and review
- Cross-functional collaboration
- Effective communication
- Problem solving
- Attention to detail
Languages
Spanish
Professional
Timeline
A/R Manager
Guerrero CPA
12.2024 - Current
Accounts Receivable Supervisor
Johnson Bros Bakery Supply
12.2019 - 08.2024
Account Manager
Regional Management Company
09.2018 - 10.2019
AR Billing Specialist
Mesilla Valley Transportation
01.2018 - 09.2018
Bad Debt Collection Specialist
Charter Communications
11.2015 - 11.2017
District Supervisor of South Texas
Midwest Finance Corp
07.2011 - 10.2015
Branch Manager
One Main Financial
03.2008 - 07.2011
Some College (No Degree) - Accounting and Finance
NMSU-DABCC