Kristine Flowers
Anaheim,CA
Summary
Experienced Operations Director with 23 years in retail business leadership, managing daily operations and a staff of 50+ employees. Over 20 years of experience in drug and alcohol recovery, dedicated to supporting individuals in maintaining sobriety. Recognized for strong communication, problem-solving, and conflict resolution skills. Seeking to leverage expertise to contribute to a reputable treatment center as a Recovery Specialist.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Director
Advocacy For Respect & Choice—Long Beach Inc. / Value Village
09.2002 - Current
- Oversee all aspects of daily operations, ensuring efficiency and alignment with long-term organizational goals.
- Manage and develop a staff of 50+, fostering morale and retention through effective communication, training, and performance feedback.
- Create and present quarterly income statements and financial reports to the Board of Directors.
- Lead strategic planning initiatives, implementing business plans that support sustainable growth.
- Maintain compliance with company policies and state regulations while promoting a positive workplace culture.
Recovery Specialist
The Grace House Primary Recovery Services
07.2006 - 09.2016
- Supported clients in early recovery by facilitating groups, providing peer counseling, and encouraging accountability.
- Assisted individuals in developing coping strategies and relapse prevention plans to maintain sobriety.
- Collaborated with clinical staff to monitor progress and ensure continuity of care.
- Promoted a safe, supportive, and structured environment aligned with treatment program goals.
Education
B.A. - Psychology
California State University Fullerton
Fullerton, CA12-2025
A.A. - Psychology
Fullerton College
Fullerton, CA01.2021
Skills
- Recovery Support & Counseling
- Addiction & Relapse Prevention Strategies
- Peer Mentoring & Group Facilitation
- Client Advocacy & Case Support
- Staff Leadership, Training & Development
- Strategic Planning & Business Operations
- Conflict Resolution & Crisis Management
- Communication & Interpersonal Skills
- Microsoft Office Suite & Google Workspace
- Analytical reporting skills
- Business management
Certification
- RADT Trainee 9/22/2025-9/22/2026
- CPR / AED / First Aid certified
Timeline
Recovery Specialist
The Grace House Primary Recovery Services
07.2006 - 09.2016
Operations Director
Advocacy For Respect & Choice—Long Beach Inc. / Value Village
09.2002 - Current
A.A. - Psychology
Fullerton College
B.A. - Psychology
California State University Fullerton
Additional Involvement
- Active participant in 12-Step recovery programs, providing mentorship and peer support for individuals in early recovery.
- Volunteer speaker at community events to raise awareness about addiction, recovery, and long-term sobriety strategies.
- Supported local outreach initiatives focused on helping individuals access treatment resources and recovery housing.