Kristine Gerber
Summary
Highly-motivated Community Service Officer with 23 years experience in the criminal justice system, including extensive public/victim contact, information gathering for criminal reports and crime investigation. Seasoned professional with excellent communication, organization and interpersonal skills.
Overview
26
26
years of professional experience
Work History
Community Service Officer / Corrections Deputy
Clackamas County Sheriff's Office
10.2000 - 04.2023
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Gathered information for purposes of completing criminal reports and investigations.
- Investigated crimes and gathered evidence for suspect identification and criminal prosecution.
- Assisted public with civil matters in order to effect resolution/compromise.
- Credited/debited inmate accounts/processed bail.
- Scheduled inmate visiting/vetted visitors via background check.
- Supervised inmates while in jail custody.
- Calculated inmate custody levels/housing status via background checks and recent charges in order to house or release inmates.
- Assigned inmate housing
Security Lieutenant
Clackamas Town Center Security
03.1997 - 10.2000
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded incident reports with detailed accounts of occurrences.
- Collaborated with local law enforcement agencies to share information and strengthen security efforts.
- Mentored 25 junior staff members in proper protocol execution, boosting overall team competence levels significantly over time.
- Responded swiftly yet effectively under pressure when faced with unexpected challenges arising from fast-paced or rapidly evolving situations.
- Handled sensitive situations diplomatically during emergencies or high-stress circumstances involving both employees and visitors alike.
- Conducted thorough investigations of security breaches, identifying root causes and implementing corrective actions.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Criminal Justice
Clackamas Community College
Oregon City, ORGeneral
Saddleback Community College
Mission Viejo, CAHigh School Diploma -
Mission Viejo High School
Mission Viejo, CA06.1991
Skills
- Report Writing
- Crime Investigation
- Interviewing Victims/Witnesses
- Account Management
- Conflict Resolution
- Background Investigation
- Data Entry
- Customer Relations
Timeline
Community Service Officer / Corrections Deputy
Clackamas County Sheriff's Office
10.2000 - 04.2023
Security Lieutenant
Clackamas Town Center Security
03.1997 - 10.2000
Criminal Justice
Clackamas Community College
General
Saddleback Community College
High School Diploma -
Mission Viejo High School
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