William Jones
Lynnwood
Summary
Dynamic Community Corrections Officer with extensive experience at WA State Dept. of Corrections, excelling in offender supervision and employee development. Proven track record in effective communication and safety training, leading to enhanced compliance and operational efficiency. Skilled in investigative techniques and conflict resolution, fostering strong community relations and team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Corrections Officer
WA State Dept. of Corrections
Seattle
01.2013 - 10.2021
- Recruited, researched, onboarded, staffed, and trained new company hires according to the needs of the agency.
- Plan a career path for new hires within the agency by mentoring new recruits and providing onboarding training sessions in group and individual settings.
- Observe measurements of performance, with a discussion of the merits of various methods.
- Communicate with law enforcement, jail staff, and a wide variety of authorized personnel regarding the current status of offenders.
- Ensured compliance with agency directives, regulatory concerns, and health and safety protocols.
- Conducted quarterly safety meetings, which consisted of a safety tabletop discussion and a safety drill.
- Participated in multiple interview panels to hire new employees who best fit the job description.
- Monitored a caseload of over 40 probationary offenders, following specific conditions of supervision.
- Led arrest teams with staff and law enforcement to successfully detain offenders.
- Assisted in many hiring events for the Dept. of Corrections and served as a direct contact for vendors and participants.
- Served as the point of contact for local law enforcement agencies in specialized gang and narcotics cases.
- Gathered preliminary investigation information as a first responder at crime scenes.
- Served warrants, wrote reports on arrests made, and activities performed during the apprehension.
- Assist with covert, undercover investigations to uncover ongoing crimes and crimes in progress.
- Organize work by reading and routing correspondence, collecting information, and initiating telecommunications.
- Acted as Community Corrections Supervisor, managing workflow and directing daily operations.
Security Officer
Swedish Medical Center
Edmonds
01.2013 - 12.2013
- Patrolled assigned areas on foot or in a vehicle to ensure personal, building, and equipment security.
- Informed and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
- Provided escort services for visitors, faculty, and individuals.
- Watched for and reported irregularities: fire hazards, leaking water pipes, and security doors left unlocked; sounded the alarm during the fire outbreak and the presence of unauthorized persons.
- Performed periodic checks of emergency call boxes and street lights to ensure proper functioning, and reported malfunctions as required.
- Prepared routine, standardized reports.
- I drove the company's vehicle, providing safe and efficient transportation for Swedish Hospital.
- Performed miscellaneous job-related duties as assigned.
- Proficient in the use of various monitoring equipment, such as metal detectors, biometrics, and CCTVs.
- Trained in fire and emergency drills, and assisted employees while conducting mock drills.
Education
MA - Organizational Management (HR)
Ashford University
San Diego, CA01.2018
Bachelor of Arts - Criminal Justice
University of Washington
Tacoma, WA01.2013
Skills
- Training development
- Employee selection and development
- Recruitment and onboarding
- Community relations
- Incident report writing
- emergency response
- Weapons handling
- Offender supervision
- Investigative techniques
- Law enforcement collaboration
- Case management
- Safety training
- Conflict resolution
- Report writing
- Effective communication
- Team leadership
- Mentoring new hires
- De-escalation techniques
- Behavioral analysis
- Policy enforcement
- Firearm operations trained
- Trained in defensive tactics
- Gang awareness
- Contraband detection
- Contraband seizure
- Radio communication
- Surveillance
Certification
- Annual Agency Award Nomination: Community Corrections Officer of the Year Award, 05/01/19
- Safety Representative
- Diversity Representative
Proficiency
- Excel
- Word
- Applicant Tracking Systems
- PowerPoint
- Human Resource Information Software
- Social Media Handling
Career Overview
Experienced professional who is articulate and highly enthusiastic with over 6 years of combined customer service, criminal justice, training and HR experience; set in a fast-paced, team based environment.
Timeline
Community Corrections Officer
WA State Dept. of Corrections
01.2013 - 10.2021
Security Officer
Swedish Medical Center
01.2013 - 12.2013
MA - Organizational Management (HR)
Ashford University
Bachelor of Arts - Criminal Justice
University of Washington