KRISTINE GEURTS
Lehigh Acres,FL
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
33
33
years of professional experience
Work History
Project Sales Manager
Universal Contracting
10.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Real Estate Agent
CC Realty
03.2022 - 10.2022
- Generated lists of properties that were compatible with buyers' needs and financial resources
- Cold called clients to obtain their exclusive
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Flight Attendant
FSI International-Houston, TX
07.2021 - 03.2022
- Training includes CPR, AED, and other lifesaving techniques.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Agency Owner
Farmers Insurance — Glencoe, MN
05.2018 - 06.2021
- Small business owner running all aspects of an insurance agency including hiring, bookkeeping, sales, service, and training.
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Approved staff hiring, termination, promotions and department transfers.
- Attended seminars, conferences and organizational activities to maintain management expertise.
- Protected client and co-worker confidentiality, maintained data privacy compliance and adhered to HIPAA restrictions.
- Created annual budgets and monthly expenditure reports for different offices and departments.
Assistant General Manager
Walmart — Hutchinson, MN
10.1991 - 05.2018
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
- Scheduled and directed staff in daily work assignments to maximize productivity
- Invoice clerk for 10+ years in charge of all aspects of accounts payable and inventory management.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Education
Licensed in Property, Casualty, Health, And Life I - Insurance
Kaplan University
Bloomington, MN05.2018
Real Estate License
Kaplan University
Bloomington, MN01.2000
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
Timeline
Project Sales Manager
Universal Contracting
10.2022 - Current
Real Estate Agent
CC Realty
03.2022 - 10.2022
Flight Attendant
FSI International-Houston, TX
07.2021 - 03.2022
Agency Owner
Farmers Insurance — Glencoe, MN
05.2018 - 06.2021
Assistant General Manager
Walmart — Hutchinson, MN
10.1991 - 05.2018
Licensed in Property, Casualty, Health, And Life I - Insurance
Kaplan University
Real Estate License
Kaplan University
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