Kristine Harman

Case letters, flats and parcels by address. Pull down and load in vehicle and deliver to residents and businesses.

• Sorted mail according to order of address appearance for easy access in field.
• Distributed items on time and to correct locations for punctual, professional mail services.
• Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
• Followed safety protocols and regulations while driving, upholding professional service reputation.
• Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
• Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.

• Answered phone promptly and directed incoming calls to correct offices.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Assisted with onboarding new clients and securing paperwork completion.
• Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
• Handled assignments independently with good judgement and critical thinking skills.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Processed and organized incoming mail for distribution to appropriate departments.
• Used computer systems to track packages and update client information.
• Updated mailing lists with current addresses and contact information for smooth customer communications.