Kristine Jones
Austin,TX
Overview
6
6
years of professional experience
Work History
Server
Bjs
Austin, Texas
03.2025 - Current
- Shared daily specials and signature menu items with guests.
- Delivered friendly service to support guest satisfaction.
- Handled member concerns calmly and professionally at table side.
- Followed BJ's food safety and sanitation procedures.
- Completed opening and closing duties, including dining area setup and supply restocking.
- Followed health and safety guidelines when preparing and serving food products.
- Set place settings with clean tablecloths, napkins, and tableware for incoming guests.
- Checked identification to enforce minimum age requirements for alcoholic beverage service.
Phone Receptionist
Solar Xchange
Austin, Texas
08.2023 - 01.2024
- Scheduled solar consultation appointments using company calendars and call logs.
- Answered incoming calls in professional, courteous manner while delivering strong customer service.
- Researched customer accounts to resolve billing questions and provide requested account updates.
- Updated customer contact information in database to maintain accurate records.
- Completed daily administrative tasks, including filing documents and data entry.
- Applied conflict resolution skills when handling difficult callers and sensitive situations.
- Communicated clearly with colleagues across departments to support efficient operations.
- Protected client rights by keeping personal and financial information confidential.
Sales Associate
Dillard's
Austin, Texas
10.2022 - 04.2023
- Supported customers with apparel selection and product questions on sales floor.
- Restocked merchandise from stockroom and kept display areas organized.
- Greeted shoppers and delivered courteous service during store visits.
- Helped customers locate specific products, answered questions, and shared product guidance.
- Processed cashier transactions, accepted payments, issued receipts, and counted change back.
- Handled incoming phone calls and provided information on store products and services.
- Built positive relationships with peers and upper management to support team success.
- Completed daily recovery tasks to keep sales areas clean, neat, and productive.
Server
Kasian Boil
Austin, Texas
04.2021 - 09.2022
- Recorded food and beverage orders accurately in POS system.
- Worked with kitchen staff on customer allergies and special requests.
- Brought meals to tables quickly and politely.
- Used customer feedback to support service and menu improvements.
- Handled reservations and to-go orders to keep service moving smoothly.
- Prepared itemized checks with meal totals and taxes.
- Restocked service stations with supplies during slow periods.
Education
High School Diploma -
Pflugerville High School
Pflugerville, TX06-2021
Timeline
Server
Bjs
03.2025 - Current
Phone Receptionist
Solar Xchange
08.2023 - 01.2024
Sales Associate
Dillard's
10.2022 - 04.2023
Server
Kasian Boil
04.2021 - 09.2022
High School Diploma -
Pflugerville High School