Kristine Martens
Hancock
Summary
Highly experienced Program Director with proven success in managing complex projects. Adept at strategic planning, budgeting, and team leadership. Skilled in fostering partnerships and driving change to achieve program goals. In previous roles, have successfully launched new initiatives and streamlined processes for improved efficiency.
Overview
19
19
years of professional experience
Work History
Program Director Outreach and Education, Child Forensic Interviewer
Copper Shores Community Health Foundation
04.2023 - Current
- Conducts forensic interviews of children suspected of being sexually abused.
- Supervisor for Family Support Services program helps to keep families together or reunify families involved in CPS.
- Oversaw substance abuse programs for adults and impacted individuals to promote recovery and support.
- Provides direct supervision for Bridges Out of Poverty, program to address social determinants of health for adults, oversees childcare program for the class.
- Heads the annual suicide prevention coalitions, organizing walk and family fun fairs.
- Member of the sexual assault response team and LOSS local outreach to suicide survivors and well as sheriff department victim service unit.
- Managed staff and administration for 11 employees, fostering a collaborative and effective team environment.
- Led and oversaw department goals to align with Foundation's pillars, maintain budget compliance, and uphold program fidelity.
- Merged with Dial Help in 2023
Community Education and Outreach Director
Dial Help Inc.
11.2021 - Current
- Department Head for Prevention overseeing in school prevention programs for middle and high school students and Teen Outreach Program an afterschool program for middle and high school students both programs address substance abuse prevention, youth engagement, healthy decision making and resiliency.
- Supervisor for Family Support Services program helps to keep families together or reunify families involved in CSP.
- Oversee programs that address substance abuse and affected others.
Child Forensic Interviewer
Dial Help Inc.
01.2020 - Current
- Conduct developmentally appropriate forensic interviews of children suspected of being sexually or physically abused.
- Collaborated with multidisciplinary team during monthly case reviews and quarterly MDT meetings to ensure comprehensive support for child victims.
- Advocated for families to secure resources and services addressing children's needs.
Applied Suicide Intervention Skills Trainer
Dial Help Inc.
01.2018 - Current
- Facilitate trainings to prepare participants to intervene with individuals who express thoughts of suicide.
Victim Service Unit/Sexual Assault Response Team
Dial Help Inc.
11.2014 - Current
- Team lead on 24/7/365 on call teams that provide immediate crisis response to victims of crime and at request of law enforcement to provide crisis intervention and support.
Gryphon Place
05.2024 - 05.2026
- Answer multiple local and national crisis lines including 988, Lifeline and local community mental health lines.
- Provide crisis intervention, emotional support, safety planning and resources to callers.
- Document calls promptly. Attend all required trainings and meetings.
Suicide Risk Assessor
Dial Help Inc.
05.2017 - 08.2022
- Conduct suicide risk assessments for individuals in the emergency department with suicidal ideation and/or acute mental health crisis.
- Determined level of care needed and filed petitions for involuntary treatment when appropriate.
Assistant Director
Dial Help Inc.
01.2019 - 01.2021
- Managed daily operations across all Dial Help departments, enhancing victim services, prevention, family support, and crisis services.
- Ensured compliance with state, federal, and foundation grants through effective management of billing, reporting, and audits.
- Reported statistics to internal compliance and state and federal agencies, scheduled on-call staff, reviewed reports and call records, and represented Dial Help in meetings with internal departments and outside agencies.
Child Advocacy Center Coordinator
Dial Help Inc.
05.2019 - 03.2020
- Coordinated launch of Houghton Child Advocacy Center at Dial Help.
- Facilitated MDT meetings, including preparation of agendas and minutes.
- Contributed to development of center's protocols and linkage agreements.
Rural Grant Coordinator
Dial Help Inc.
01.2016 - 12.2019
- Worked with six domestic violence shelters across the Upper Peninsula to increase services to survivors of sexual assault.
- Provide training and technical assistance as needed to help build capacity to serve survivors of sexual assault.
- Engaged new community partners for the shelters.
- Developed and implemented a digital campaign to increase awareness of Dial Help’s crisis line and drive survivors to this access point to enter into services.
Communities that Care Coordinator
Dial Help Inc.
10.2016 - 01.2017
- Coordinated a community coalition in Houghton and Keweenaw Counties to address youth health and behavior problems.
Suicide Prevention Coordinator
Dial Help Inc.
10.2015 - 09.2016
- Spearheaded a 15 county initiative to develop and sustain suicide prevention coalitions in all counties of the Upper Peninsula.
- Coordinate UP wide trainings around suicide education and prevention.
- Planned, organized and hosted the first Upper Peninsula Suicide Prevention Coalition Conference.
Services Training Officers and Prosecutor
Dial Help Inc.
11.2014 - 10.2015
- Facilitated trainings directly to law enforcement, court personnel, other professionals and community members about sexual assault survivor physiology, supportive needs and services offered at Dial Help victim services.
Direct Care
Copper Country Community Mental Health
01.2011 - 01.2014
- Direct Care to individuals with disabilities.
Licensed Practical Nurse
Aspirus Keweenaw Medical Arts
01.2007 - 01.2012
- Administered nursing care in doctor's office, ensuring patient comfort and safety.
Education
Masters of Science - Psychology, specialization Child and Adolescent Development
Capella University
Minneapolis, MN03-2018
Associates Nursing Licensed Practical Nurse -
Bay De Noc Community College
Escanaba, MI08-2007
Bachelor of Science - Psychology Specialization Applied Behavior Analysis
Northern Michigan University
Marquette, MI05-2003
Skills
- Program management
- Community outreach
- Stakeholder engagement
- Training facilitation
- Strategic planning
- Budget oversight
- Financial management
- KPI tracking
- Team leadership
- Effective leader
- Problem solving
- Communication skills
Timeline
Gryphon Place
05.2024 - 05.2026
Program Director Outreach and Education, Child Forensic Interviewer
Copper Shores Community Health Foundation
04.2023 - Current
Community Education and Outreach Director
Dial Help Inc.
11.2021 - Current
Child Forensic Interviewer
Dial Help Inc.
01.2020 - Current
Child Advocacy Center Coordinator
Dial Help Inc.
05.2019 - 03.2020
Assistant Director
Dial Help Inc.
01.2019 - 01.2021
Applied Suicide Intervention Skills Trainer
Dial Help Inc.
01.2018 - Current
Suicide Risk Assessor
Dial Help Inc.
05.2017 - 08.2022
Communities that Care Coordinator
Dial Help Inc.
10.2016 - 01.2017
Rural Grant Coordinator
Dial Help Inc.
01.2016 - 12.2019
Suicide Prevention Coordinator
Dial Help Inc.
10.2015 - 09.2016
Victim Service Unit/Sexual Assault Response Team
Dial Help Inc.
11.2014 - Current
Services Training Officers and Prosecutor
Dial Help Inc.
11.2014 - 10.2015
Direct Care
Copper Country Community Mental Health
01.2011 - 01.2014
Licensed Practical Nurse
Aspirus Keweenaw Medical Arts
01.2007 - 01.2012
Masters of Science - Psychology, specialization Child and Adolescent Development
Capella University
Associates Nursing Licensed Practical Nurse -
Bay De Noc Community College
Bachelor of Science - Psychology Specialization Applied Behavior Analysis
Northern Michigan University