Kristine McLachlan
Brick,NJ
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
Business Administrator
Green State Energy
Holmdel, NJ
08.2020 - Current
- Oversaw HR training, coaching, mentoring and staff retention
- Maintained confidentiality of employee records and payroll information
- Processed new hire paperwork and documents
- Completed payroll accurately and timely to meet employee expectations
- Managed and updated employee benefits information
- Tracked employee vacation, sick and personal time
- Coordinated resolution of payroll discrepancies
- Recorded new hires, transfers, terminations, changes in job classifications and pay increase
- Promoted team productivity by keeping supplies organized and well-stocked
Sales Administrator
GenRenew
Hamilton, NJ
02.2018 - 08.2020
- Managed tree and roofing vendors to keep projects moving quickly and efficiently
- Completed utility and finance company paperwork on behalf customers
- Provided detailed project status updates to executive management
- Ensured projects moved smoothly to completion; keeping in constant contact with the salesperson, customer and any vendors as need
- Managed relationships with channel partners and provided them with project support
- Transcribed meeting minutes to support sales, business development and senior management
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
Insurance Claims Adjuster
Allstate
Wall Township, NJ
02.2017 - 02.2018
- Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims
- Coordinate with insured’s, claimants, repair facilities, and rental car companies for timely completion of auto repair to conclude claim
- Negotiate liability with other carriers and refer files to subrogation for collection
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Substantiated legitimate claims and denied unjustified claims.
Legal Administrator
NRG Home Solar
Wall Township, NJ
11.2014 - 01.2017
- Applied for, maintained and renewed all company licenses including Home Improvement Contractor, Electrical, Salesperson, Telemarketing (100+)
- Worked with subsidiary management to ensure entity compliance
- Facilitated in the entry of new markets and ensured compliance at the state, city and local level
- Handled confidential and sensitive information with discretion and tact
- Provide executive support to the General Counsel
- Facilitate in the entry of new markets and ensure compliance at the state, city and local level
Manager
Enterprise Rent-A-Car
05.2010 - 11.2014
- Independently analyze profit figures, branch expenses, protection package sales and five million dollars in inventory while upholding the Enterprise brand
- Develop overall sales and marketing strategy for the branch
- Supervise, mentor, train, coach, evaluate, and develop staff
- Manage accounts receivables from nationwide accounts in excess of 10,000/month
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled costs to keep business operating within budget and increase profits.
- Established team priorities, maintained schedules and monitored performance.
Executive Assistant
Coastal Creations
01.2009 - 01.2010
- Provided superior customer service
- Coordinated the buying of products
- Received and processed inventory
- Maintained and updated the company blog
- Assisted with the merchandising of the sales floor
Education
Bachelor of Science - Business Management
Bloomsburg University of Pennsylvania
Bloomsburg, PA12.2007
Skills
- Business Administration
- Process Streamlining
- Project Management
- Microsoft Office Suite
Timeline
Business Administrator
Green State Energy
08.2020 - Current
Sales Administrator
GenRenew
02.2018 - 08.2020
Insurance Claims Adjuster
Allstate
02.2017 - 02.2018
Legal Administrator
NRG Home Solar
11.2014 - 01.2017
Manager
Enterprise Rent-A-Car
05.2010 - 11.2014
Executive Assistant
Coastal Creations
01.2009 - 01.2010
Bachelor of Science - Business Management
Bloomsburg University of Pennsylvania
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