Kristine Romero-Smith

• Oversee rental properties including tenant relations, leasing, and maintenance coordination
• Manage rent collection, budgeting, and expense tracking
• Handle conflict resolution and enforce lease agreements professionally
• Coordinate repairs, vendors, and property upkeep
• Maintain organized records and ensure smooth day-to-day operations

• Managed multiple responsibilities while balancing family and professional commitments, demonstrating strong time management and reliability.

• Developing a children’s skincare brand focused on safe, age-appropriate products
• Coordinating product development, packaging, and branding strategy
• Managing communication with manufacturers and suppliers
• Conducting research on product safety, compliance, and customer needs
• Building a brand centered around trust, care, and family values

• Manage executive schedules, appointments, and daily operations

• Coordinate communication between clients, staff, and leadership

• Handle confidential information with discretion and professionalism

• Improve office efficiency through organization and process management

• Support high-volume communication including phone, email, and client service

• July 2021 – December 2021
  • Supported classroom instruction and daily activities for young children
  • Supervised students during class, recess, and transitions
  • Assisted in maintaining a safe, structured, and positive learning environment
  • Helped students develop social, emotional, and academic skills

• Delivered engaging virtual lessons to students of varying learning styles
• Adapted teaching methods to improve student comprehension and retention
• Built strong communication with students and parents

• Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
• Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
• Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
• Responded to customer requests for products, services, and company information.
• Processed insurance policy cancellations and renewals quickly to meet call time targets.
• Assessed customer needs and recommended suitable insurance policies.