Kristine Smith
Sherwood,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Store Manager
Family Dollar, Inc
04.2012 - 02.2020
- Maintained clean and organized store appearance to enhance overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Completed routine store inventories.
Consumer Loan Processor
The Sherwood State Bank
04.2007 - 07.2011
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Reviewed loan files for completeness and identified missing documentation.
- Entered information into computer collected by loan officers.
- Performed other tasks as needed.
Education
High School Diploma -
Bryan High
150 S Portland St, Bryan OH 4355605.1982
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Flexible Schedule
Timeline
Store Manager
Family Dollar, Inc
04.2012 - 02.2020
Consumer Loan Processor
The Sherwood State Bank
04.2007 - 07.2011
High School Diploma -
Bryan High