Kristine Smith
Sherwood,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Store Manager
Family Dollar, Inc
500 Volvo Parkway, Chesapeake VA 23320
04.2012 - 02.2020
- Maintained clean and organized store appearance to enhance overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Completed routine store inventories.
Consumer Loan Processor
The Sherwood State Bank
105 N Harrison St., Sherwood OH 43556
04.2007 - 07.2011
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Reviewed loan files for completeness and identified missing documentation.
- Entered information into computer collected by loan officers.
- Performed other tasks as needed.
Education
High School Diploma -
Bryan High
150 S Portland St, Bryan OH 4355605.1982
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Flexible Schedule
Timeline
Store Manager
Family Dollar, Inc
04.2012 - 02.2020
Consumer Loan Processor
The Sherwood State Bank
04.2007 - 07.2011
High School Diploma -
Bryan High