Kristine Tregaskis
Saylorsburg
Summary
Dedicated Certified Opthalmic Technician with exceptional patient care. Strong communication skills and empathy towards others has allowed me to work well with patients of all ages including pediatrics. Having patience, empathy and compassion for my patients has allowed them the dedicated care they deserve so that they understand their treatments and procedures being performed.
Overview
14
14
years of professional experience
Work History
Certified Ophthalmic Technician
Bangor Eye Specialist
Bangor, PA
03.2018 - Current
- Assisted in pre-operative and post-operative patient care, ensuring comfort and understanding of procedures.
- Conducted diagnostic tests including visual field testing, tonometry, and retinal imaging for comprehensive assessments.
- Maintained accurate patient records using electronic health record (EHR) systems to ensure data integrity.
- Educated patients on eye care practices and treatment options, enhancing patient engagement and satisfaction.
- Trained and mentored junior technicians on equipment usage, improving team performance and service delivery.
- Streamlined workflow processes to enhance efficiency in clinical operations and reduce appointment wait times.
Sales Associate
National Vision Center
Easton, PA
02.2012 - 12.2018
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, ensuring product availability and organization.
- Processed sales transactions accurately using POS systems.
- Educated customers on eyewear products, promoting informed purchasing decisions.
- Resolved customer inquiries effectively, maintaining a positive shopping experience.
Education
Associate of Science -
Northampton Community College
Tannersville, PA12-2010
High School Diploma -
Pleasant Valley High School
Brodheadsville, PA06-2006
Skills
- Collaborative teamwork
- Complex Problem-solving
- Ability to work efficiently in a busy environment
- Answer phones in a timely manner
- Schedule appoints on EMR platform
- Calm and patient demeanor
- HIPAA compliance
- Attention to detail
- Time management
- Excellent people skills
- Reliable and punctual
Timeline
Certified Ophthalmic Technician
Bangor Eye Specialist
03.2018 - Current
Sales Associate
National Vision Center
02.2012 - 12.2018
Associate of Science -
Northampton Community College
High School Diploma -
Pleasant Valley High School