Summary
Work History
Education
Skills
Accomplishments
Just recently opened a student branch in local high school.
Timeline
Generic

Kristine Weeks

Glen Aubrey,NY

Summary

Dynamic Universal Banker with a proven track record at TSB, excelling in customer service and transaction processing. Expert in enhancing client satisfaction through personalized banking solutions and adept at document preparation. Demonstrated success in branch operations, ensuring compliance and improving service delivery by leveraging both hard and soft skills, without exceeding a 5% error rate.

Work History

Universal Banker

TSB
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.

Education

N/A - Business

Binghamton High School
Binghamton, NY

Skills

  • Loan origination
  • Transaction processing
  • Document preparation
  • Customer service
  • Account openings
  • Branch operations
  • New account setup
  • Cross-selling expertise
  • ATM balancing
  • Reviewing documents
  • Due diligence
  • Follow-up skills

Accomplishments

The student office was opened from the ground up. I have worked to train and coach the student workers in an office setting.

Just recently opened a student branch in local high school.

When opening this branch, I coach and trained the students to work in a professional office setting along with helping them attain financial life skills and literacy.

Timeline

Universal Banker

TSB

N/A - Business

Binghamton High School

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Kristine Weeks