Kristine Wolfe
Sandy,UT
Summary
Dynamic professional with a proven track record, excelling in customer service excellence, and effective communication. Adept at cultivating client relationships & maintaining meticulous records, I leverage adaptability & interpersonal skills to enhance service delivery & drive business success with my teammates. Committed to achieving results while upholding high standards & company policy.
Overview
16
16
years of professional experience
Work History
Esthetician & Lash Technician
Lashified LLC
West Jordan, UT
02.2024 - Current
- Cultivated loyal client relationships through exceptional service and customized results.
- Maintained detailed records of client visits, treatments, and product purchases.
- Efficiently resolved scheduling conflicts to uphold high standards of customer service.
- Ensured adherence to state regulations regarding sanitation and health standards.
CNA Float
Intermountain Healthcare- IMC Murray
Murray, Utah
12.2017 - 09.2018
- I floated in different departments & facilities varying in specialty while providing care to patients, utilizing diverse nursing assistant skills.
- Strong adaptability to work with people in varying stages of crisis while maintaining composure and staying on task.
- Quickly learned new procedures & performed efficiently under pressure while upholding company policy & HIPAA regulations.
Outbound Call Representative
World Strides
West Valley City, Utah
02.2013 - 05.2013
- Conducted outbound calls to educational staff across US, promoting B2B partnerships from assigned regions.
- Maintained detailed records of customer interactions using company software for accurate tracking, while ensuring company guidelines were met.
- Identified upselling opportunities for program selections to enhance partnership engagement.
- Utilized active listening & clarifying questions to establish rapport with customers effectively.
Cashier & Customer Service Representative
Lowe's Home Improvement
West Valley City, Utah
10.2009 - 05.2012
- Provide coaching, mentoring & consultation to staff to enhance staff development & customer service.
- Assisted customers in person & over the phone regarding store operations, products & promotional orders.
- Consistently received positive feedback from guests, and helped create repeat business by developing long-term relationships with customers.
- Responsible for handling account inquiries, accurately providing information to ensure the resolution of product and service complaints, & customer satisfaction.
- Balanced till drawer, check, credit, and debit card transactions with 100% accuracy.
Education
Licensed Esthetician: #11209283-1108
Phlebotomy Certification -
Oquirrh Mountain Phlebotomy School
Murray, Utah03.2014
GED -
Stevens Henager College
Murray, Utah08.2013
Skills
- Customer service excellence
- Effective communication
- Adaptability and flexibility
- Business management
- Interpersonal skills
- Data collection and entry
References
References available upon request.
Timeline
Esthetician & Lash Technician
Lashified LLC
02.2024 - Current
CNA Float
Intermountain Healthcare- IMC Murray
12.2017 - 09.2018
Outbound Call Representative
World Strides
02.2013 - 05.2013
Cashier & Customer Service Representative
Lowe's Home Improvement
10.2009 - 05.2012
Licensed Esthetician: #11209283-1108
Phlebotomy Certification -
Oquirrh Mountain Phlebotomy School
GED -
Stevens Henager College
Similar Profiles
Kevin PenteltonKevin Pentelton
Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC
Kyle HornerKyle Horner
CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.
Ella BradshawElla Bradshaw
Cashier at Macey’s Market Little CottonwoodCashier at Macey’s Market Little Cottonwood
Erfan ArsinErfan Arsin
Composite Technician at Albany Engineered CompositesComposite Technician at Albany Engineered Composites