Kristine YBARRA
GOMEZ
Duncanville,TX
Summary
Dynamic retail professional with a proven track record at Jenny's Beauty Supply, excelling in customer service and teamwork. Recognized for enhancing product visibility and fostering customer loyalty, while effectively training new staff. Skilled in inventory management and problem-solving, consistently achieving sales targets and improving the shopping experience.
Overview
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Language
Work History
Retail Sales Associate
Jenny's Beauty Supply
- Assisted customers with product selection and answered inquiries about beauty supplies.
- Maintained organized store displays to enhance product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Provided training and support to new staff on store procedures and customer service standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stocker
Walmart
- Stocked shelves efficiently to maintain product availability and presentation.
- Organized inventory to facilitate accurate stock rotation and minimize waste.
- Assisted customers in locating products, enhancing overall shopping experience.
- Monitored stock levels and reported discrepancies to management for timely replenishment.
Packer Associate
Magnetic Tickets and Labels
- Operated packaging machinery to ensure efficient production flow.
- Inspected products for quality assurance before packaging.
- Collaborated with team members to meet daily production targets.
- Maintained cleanliness and organization of work area to enhance safety.
- Packaged tickets and labels according to specifications and standards.
- Assisted in training new employees on packaging procedures and safety protocols.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Supported quality control efforts by inspecting products for defects before packaging.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.
- Contributed to warehouse organization by keeping packing area tidy and free from clutter.
- Exceeded daily productivity goals consistently through effective time management and prioritization skills.
- Trained new Packer Associates on proper techniques and protocols within the workplace, fostering a collaborative environment for continued growth.
- Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Organized items on racks, shelves and bins to maintain established order.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Operated manual pallet jacks and forklifts to move and store materials.
- Managed job performance of warehouse personnel to encourage steady and productive workflow.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Assembled boxes, cartons and containers to package items.
- Placed items into bags, boxes or other containers.
- Sorted and stacked finished items.
- Loaded and unloaded items from production line.
- Utilized adhesive labels and other materials to package items.
- Inspected items for defects and damage.
- Labeled containers, container tags or products.
- Re-packaged damaged or incorrectly packaged items.
- Cleaned and maintained production area and equipment.
- Operated shrink wrap, banding and other wrapping machines.
- Sealed containers and packages with glue, tape or other materials.
- Loaded items onto conveyor belts and pallets.
- Counted items to verify accuracy of orders.
- Monitored packaging machinery to make needed adjustments.
Education
GED -
W H Adamson
Dallas, TX1983
Skills
Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Customer assistance
Customer engagement
Reliability and punctuality
Store opening and closing
Flexible schedule
Product knowledge
Professional appearance
Stocking and receiving
FLUENT IN LANGUAGE
Display setup
Independent judgement
Timeline
Retail Sales Associate
Jenny's Beauty Supply
Stocker
Walmart
Packer Associate
Magnetic Tickets and Labels
GED -
W H Adamson