Summary
Overview
Work History
Education
Skills
Certification
Community Service
Awards
Timeline
Generic

KRISTINE BALLA, R.Ph.

Cranberry Township,PA

Summary

Dedicated pharmacy professional with demonstrated success in retail positions and leadership roles with Rite Aid. Possess specialized skills in medication therapy management, patient counseling, and pharmaceutical inventory management. Experience with assisting and instructing customers in the proper use of medications used to treat acute and chronic medical problems, monitoring drug interactions, and administering immunizations. Excel in communication, problem-solving, and time management, ensuring optimal service delivery in fast-paced retail pharmacy settings

Overview

35
35
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

Rite Aid
Pittsburgh, PA
10.2013 - Current
  • Managed daily operations of the pharmacy, including staffing, training, scheduling, and inventory control.
  • Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
  • Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
  • Collaborated with district management to improve pharmacy business outcomes, and to implement immunization clinics for COVID-19, seasonal flu, and ancillary vaccines.

Staff Pharmacist / Assistant Manager

Thrift Drug / Eckerd Drug / Rite Aid
Pittsburgh, PA
08.1993 - 10.2013
  • Interpreted prescription orders from physicians or other authorized prescribers to ensure the accuracy of medication preparation and delivery. Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Implemented cost-saving measures and medication therapy management programs to improve patient outcomes.
  • Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.
  • Administered immunizations according to established protocols and guidelines.
  • Provided superior customer service by assisting customers with medical-related issues.
  • Maintained customer retention through two business buyout transitions.
  • Managed operations of a busy pharmacy while ensuring customer satisfaction.

Pharmacy Intern/Retail and Mail Order

Thrift Drug/Express Pharmacy Services
Pittsburgh, PA
01.1990 - 08.1993

Education

Bachelor of Science - Pharmacy

Duquesne University
1993

Skills

  • Interpret physician's prescriptions
  • Patient education
  • Accurately process, review, and dispense prescriptions
  • Monitor drug interactions
  • MTM Experience
  • In-depth understanding of prescription insurances including Medicare D and Medicaid
  • Pharmacy operations management
  • CPR Certification
  • Proficient at managing multiple tasks
  • Certified Immunizer

Certification

Registered Pharmacist- Pennsylvania State Board of Pharmacy

Certified Immunizing Pharmacist -Pennsylvania State Board of Pharmacy

Community Service

 

Participated in neighborhood clinics to educate the community and to provide immunizations.

Awards

  • Customer selected Favorite Pharmacist Award
  • Big Shot Immunization Award

Timeline

Pharmacy Manager

Rite Aid
10.2013 - Current

Staff Pharmacist / Assistant Manager

Thrift Drug / Eckerd Drug / Rite Aid
08.1993 - 10.2013

Pharmacy Intern/Retail and Mail Order

Thrift Drug/Express Pharmacy Services
01.1990 - 08.1993

Bachelor of Science - Pharmacy

Duquesne University

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KRISTINE BALLA, R.Ph.