Summary
Overview
Work History
Education
Skills
Timeline
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Kristin K. McCord, NCPT

Centerburg

Summary

Dynamic professional with a proven track record at Zimmer Ohio, excelling in contract negotiations that resulted in significant cost savings. Recognized for exceptional problem-solving and communication skills, fostering strong partnerships and driving continuous improvement initiatives. Adept at managing teams and ensuring high standards of customer service in fast-paced environments.

Paramedical professional with significant experience in patient assessment, phlebotomy, and medical documentation. Strong focus on teamwork and achieving results. Adaptable with reliable approach to changing needs. Skilled in communication, patient care, and maintaining high standards in clinical settings.

Overview

19
19
years of professional experience

Work History

Medical Device Instillation

CST, DeVault Inst, Inc.
11.2013 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Routing, scheduling and maintaining high customer standards of communication.
  • Trouble shoot both pers and pill dispenser units according to protocol.
  • maintain weekly quota as set by corporate office
  • Educate customers on how to use and maintain the equipment according to protocol.

Contracts Manager

Zimmer Ohio
08.1999 - 10.2013
  • Established strong relationships with external partners, fostering trust and collaboration on future contractual engagements.
  • Negotiated favorable contract terms for clients, resulting in cost savings and risk reduction.
  • Contributed to the development of proposal responses for new business opportunities, incorporating innovative contracting solutions that provided a competitive edge.
  • Assessed contract performance against established KPIs, identifying areas for improvement and driving continuous improvement initiatives.
  • Achieved significant cost reductions by renegotiating existing contracts when market conditions allowed for more favorable terms.
  • Managed a team of 25 to support inventory control to supported facilities in a 3 state region.

Education

High School Diploma -

Gahanna Lincoln High School
Gahanna, OH

Bachelor of General Studies -

Missouri State University
Springfield, MO

Bachelor of General Studies -

Hawaii Pacific University
Honolulu, HI

Phlebotomist - Phlebotomy

Knox Community Technical Center
Mount Vernon, OH
03-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Organizational skills
  • Critical thinking
  • Excellent communication
  • Multitasking Abilities
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Decision-making
  • Organization and time management

Timeline

Medical Device Instillation

CST, DeVault Inst, Inc.
11.2013 - 01.2019

Contracts Manager

Zimmer Ohio
08.1999 - 10.2013

High School Diploma -

Gahanna Lincoln High School

Bachelor of General Studies -

Missouri State University

Bachelor of General Studies -

Hawaii Pacific University

Phlebotomist - Phlebotomy

Knox Community Technical Center
Kristin K. McCord, NCPT