Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kristin Kiara De Vera, LVN

Summary

Patient-focused Licensed Vocational Nurse with 4 years of customer service experience. trained in optimum care, safety standards and documentation requirements through school clinical settings in a skilled nursing facility. Works great with colleagues to coordinate safe and successful care. Always willing to learn and enhance skills and knowledge in the medical field.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Remittance Agent

Atlas Express Padala Inc.
04.2021 - 07.2023
  • Processed refunds and exchanges at customer service desk.
  • Advised customer of event policies and requirements for admission.
  • Processed payments by cash, checks, or card to complete transactions.
  • Calculated and provided accurate change to customers after transactions.
  • Addressed and resolved complaints regarding transactions issuing.
  • Handled customer complaints professionally and politely.
  • Minimized fraudulent transactions by assessing notes when processing payments.

Vocational Nursing Clinicals

Diamond Ridge Healthcare Center
01.2023 - 03.2023
  • Focused on medication administration.
  • Provided patient-care and safety.
  • Assisted on taking vitals signs
  • Assisted on documentation

Vocational Nursing Clinicals

Bayberry Skilled Nursing & Health Care Center
05.2022 - 11.2022
  • Assisted patients with limited mobility on activities such as changing diapers, bed bath, and bed repositioning
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds and documenting vital signs.
  • Performed medication administration.
  • Gave insulin shots and collected blood glucose for testing. • Performed wound dressing

Cashier

Jollibee
06.2019 - 03.2022
  • Took customer orders quickly and accurately, reducing customer wait times.
  • Kept restaurant clean and hygienic by clearing tables, mopping floors and clearing bins.
  • Kept calm, professional and efficient during busy takeaway periods.
  • Maintained excellent customer satisfaction by providing friendly, attentive and polite service.
  • Handled customer complaints professionally and politely, offering smart solutions or referring to supervisors for support.
  • Kept food preparation areas clean and sanitary through regular deep cleans.
  • Kept up-to-date with menu changes to efficiently answer customer questions regarding availability, ingredients and price.

Education

Unitek College
Concord, CA
04.2023

Skills

  • Bilingual in Tagalog
  • Cardiopulmonary Resuscitation
  • Head to Toe Assessments
  • Catheterization
  • Tracheostomy Care and Suction
  • Recording Vital Signs
  • Bed Bath
  • Wound Care
  • Wound Dressing
  • Gastrointestinal Tube
  • Administer Medication via Gastrostomy Tube
  • Bed Making
  • Medication Administration

Certification

Licensed Vocational Nursing BVNPT #736234

AHA Basic Life Support

Timeline

Vocational Nursing Clinicals

Diamond Ridge Healthcare Center
01.2023 - 03.2023

Vocational Nursing Clinicals

Bayberry Skilled Nursing & Health Care Center
05.2022 - 11.2022

Remittance Agent

Atlas Express Padala Inc.
04.2021 - 07.2023

Cashier

Jollibee
06.2019 - 03.2022

Unitek College

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Kristin Kiara De Vera, LVN