Kristin L. Dismuke
York,PA
Summary
Dynamic manager with a focus on inventory management, staff training, and performance optimization. Known for clear communication and problem-solving skills, ready to enhance team efficiency and promote a positive customer experience.
Overview
13
13
years of professional experience
Work History
Manager - Stocking Coach
Walmart
Hanover, PA
03.2026 - Current
- Coordinated inventory management, maintaining stock levels and reducing waste.
- Managed team schedules to enhance workforce coverage and meet operational needs.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained new associates on company procedures and customer service standards.
- Monitored staff performance, proactively addressing issues to maintain high productivity.
- Handled customer inquiries and resolved issues to improve satisfaction.
- Conducted regular inspections ensuring cleanliness and safety in the store.
- Developed strategic plans to achieve company objectives during organizational changes.
Stocker
Walmart
Hanover, PA
12.2025 - 02.2026
- Proactively identified low-stock items, ensuring timely inventory replenishment.
- Coordinated restocking schedules through team collaboration to optimize efficiency.
- Stocked shelves to maintain product availability and organization.
- Enhanced product visibility by aligning displays with company standards.
- Removed outdated products to comply with company policy.
- Guided customers in locating products and resolved basic inquiries.
- Adhered to safety protocols while handling products and maintaining work area.
Personal Care Assistant
Providence Place
Lancaster, PA
03.2025 - 06.2025
- Supported residents in daily living activities and personal hygiene to promote independence and dignity.
- Fostered resident well-being through companionship and emotional support.
- Collaborated with healthcare staff to ensure adherence to care plans.
- Ensured cleanliness and safety in resident living areas to enhance comfort and health.
- Documented daily activities and health observations accurately.
- Communicated effectively with families regarding resident needs and updates.
- Participated in training sessions to refine personal care techniques.
- Performed housekeeping duties including laundry, vacuuming, and sanitizing surfaces.
Overnight Team Lead
Giant Food Stores
Dover, Pennsylvania
02.2023 - 02.2025
- Supervised overnight operations to ensure efficient workflows and team collaboration.
- Coordinated team schedules to optimize coverage during peak overnight hours.
- Delegated tasks and set priorities for staff to maintain operational efficiency.
- Trained new staff on company policies and safety procedures for operational excellence.
- Managed inventory levels to guarantee proper stock rotation and product availability.
- Conducted regular safety inspections to confirm compliance with safety standards.
- Evaluated employee performance against established goals, providing constructive feedback for development.
- Resolved customer inquiries promptly to foster a positive shopping experience.
Call Center Representative
Lancaster Urology
Lancaster, Pennsylvania
11.2016 - 04.2017
- Handled high call volume, delivering accurate billing and service information to enhance customer satisfaction.
- Engaged actively with callers, addressing issues while maintaining professionalism.
- Collaborated with medical staff to effectively resolve patient concerns and inquiries.
- Ensured compliance with privacy regulations during all patient communications.
- Recorded patient interactions in electronic health records, ensuring comprehensive documentation for quality care.
- Coordinated patient scheduling and confirmed appointments using electronic health record systems.
- Utilized scheduling software to optimize appointment bookings based on physician availability.
- Created billing documents and processed payments from patients, facilitating timely transactions.
Behavioral Health Therapeutic Support Staff Member
PCBH
Lancaster, Pennsylvania
01.2013 - 06.2013
- Documented client interactions and maintained accurate case management records, ensuring HIPAA compliance.
- Conducted initial assessments to establish tailored treatment plans for clients.
- Collaborated with multidisciplinary teams to develop individualized treatment strategies.
- Supported clients in developing coping mechanisms and enhancing daily living skills.
- Provided crisis intervention support during high-stress situations, including safety planning and referrals.
- Encouraged positive behavior changes through consistent reinforcement and constructive feedback.
- Participated in weekly team meetings to discuss cases and coordinate comprehensive care plans.
- Maintained detailed records of client progress and services delivered.
Education
Master of Science - Exercise Science
California University of Pennsylvania
California, PA05-2018
Bachelor of Science - Psychology
Millersville University of Pennsylvania
Millersville, PA08-2012
Some College (No Degree) - Integrative Medical Research
National University of Natural Medicine
Portland, ORSome College (No Degree) - Nursing
Harrisburg Area Community College
Harrisburg, PASkills
- Customer service
- Sales techniques
- Onboarding processes
- Staff training and development
- Staff management
- Staff supervision
- Coaching skills
- Task delegation
- Performance management
- Shift scheduling
- Clear communication
- Communication skills
- Collaboration skills
- Time management
- Attention to detail
- Decision-making
- Complex problem-solving
- Policy implementation
- Regulatory compliance
- Team leadership
- Product visibility
- Recruiting skills
Timeline
Manager - Stocking Coach
Walmart
03.2026 - Current
Stocker
Walmart
12.2025 - 02.2026
Personal Care Assistant
Providence Place
03.2025 - 06.2025
Overnight Team Lead
Giant Food Stores
02.2023 - 02.2025
Call Center Representative
Lancaster Urology
11.2016 - 04.2017
Behavioral Health Therapeutic Support Staff Member
PCBH
01.2013 - 06.2013
Master of Science - Exercise Science
California University of Pennsylvania
Bachelor of Science - Psychology
Millersville University of Pennsylvania
Some College (No Degree) - Integrative Medical Research
National University of Natural Medicine
Some College (No Degree) - Nursing
Harrisburg Area Community College