Kristin Lorente Matus
Neptune,NJ
Summary
Hard working employee eager to work with a flexible schedule. Personal life does not conflict with professional work- life and as an employee I am able to keep myself collected and motivated. Willing to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/ Barista
Shore Break LLC
06.2023 - Current
- Managed over 50 customer interactions on a daily basis
- Increased sales by recommending pricier quality merchandise in order to maintain good business
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Able to maintain multitasking and remain calm during rush hour/ hours.
- Kept track of inventory levels and restocked merchandise
Restaurant Hostess
MJ's Bar And Grill
06.2021 - 11.2021
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Managed over 50 customer calls per day due to fast paced environment.
- Used POS system to enter orders, process payments and issue receipts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Packed and processed To-Go orders creating quicker service and guest satisfaction.
Hollister
10.2020 - 02.2021
- Stocked pallets throughout shift to keep warehouse clean and maintained - Carried out duties within fast paced environment - Assessed floor displays to restock merchandise - Served customers with product, promotion and policy information - Tracked inventory usage, documented discrepancies and maintained overall count - Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
Education
Bachelor of Science - Political Science
Montclair State University
Montclair, NJ05.2026
Neptune High School
Neptune City, NJ06.2021
Skills
- Teamwork and Collaboration
- Dependable and Responsible
- Organization and Time Management
- Multitasking Abilities
- Flexible and Adaptable
- Decision-Making
- Self-Motivated
- Bilingual
Accomplishments
- Achieved customer satisfaction by completing my roles and responsibilities with accuracy and swiftness.
- Trained and mentored several employees during my time in Boathouse Bar and Grill and Shore Break LLC.
Certification
- Bilingual Certification, Neptune High School - 2021
Languages
Spanish
Native or Bilingual
Timeline
Cashier/ Barista
Shore Break LLC
06.2023 - Current
Restaurant Hostess
MJ's Bar And Grill
06.2021 - 11.2021
Hollister
10.2020 - 02.2021
Bachelor of Science - Political Science
Montclair State University
Neptune High School
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