Summary
Overview
Work History
Education
Skills
Custom
Languages
References
Timeline
Generic

Sofia Ortega

Brownsville,TX

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

4
4
years of professional experience

Work History

Cashier/ Barista

7th and Park
08.2022 - Current
  • Collaborating with team members to ensure smooth operations and efficient service
  • Interacting with customers, taking orders, and providing excellent customer service
  • Operating coffee equipment and maintaining cleanliness in the work area
  • Preparing and serving high-quality coffee and beverages

Aqua aerobics instructor

City Of Brownsville
06.2022 - 06.2023
  • Created a positive and motivating atmosphere, inspiring participants to achieve their fitness goals and fostering a sense of community
  • Effectively demonstrated and explained exercise techniques while considering the unique properties of water resistance
  • Implemented creative and diverse class formats to prevent monotony and maintain participant interest over time
  • Led dynamic and engaging aqua aerobics classes, guiding participants through water-based exercises to improve cardiovascular fitness, strength, and flexibility
  • Provided individualized attention and modifications to accommodate participants with different physical abilities or limitations

Swimming instructor

City Of Brownsville
06.2020 - 06.2023
  • Able to work collaboratively with other instructors, lifeguards, and facility staff to ensure the smooth operation of swimming programs
  • Efficiently manage class schedules, ensuring that lessons start and end on time while allocating appropriate time for instruction and practice
  • Excellent communication skills to provide clear and concise instructions to students, parents, and guardians
  • Able to adapt communication style to suit diverse audiences
  • Proficient in teaching various swimming techniques, strokes, and skills to individuals of all ages and skill levels
  • Skilled in creating structured and engaging lesson plans tailored to the needs and abilities of different swimmers

Lifeguard

City Of Brownsville
06.2020 - 06.2023
  • Enforcing pool rules and regulations to maintain a safe environment
  • Ensuring the safety and well-being of swimmers and patrons
  • Maintaining constant vigilance and quick response in emergency situations
  • Performing water rescues and administering first aid when needed

Education

BBA - Marketing

University of Texas At Rio Grande Valley
Brownsville, TX
05-2027

Skills

  • Reliability
  • Dependability
  • Verbal Communication
  • Written Communication
  • Marketing Strategies
  • Adaptability
  • Proactivity
  • Social Media Proficiency
  • Customer Engagement
  • Sales Promotion
  • Interpersonal Skills
  • Team Collaboration
  • Staff Mentoring
  • Organizational abilities
  • Regulatory Compliance
  • Product Recommendations
  • Staff Training
  • Customer service excellence
  • Sales expertise

Custom

Chess tournament coordinator, Contributed to the growth of chess interest in the local area by consistently delivering well-organized and engaging tournaments., Leveraged effective communication skills to attract participants and sponsors, resulting in increased tournament attendance and community support., Received positive feedback from participants and community members for creating an inclusive and competitive environment., Successfully organized and managed a series of local chess tournaments aimed at promoting strategic thinking, sportsmanship, and community engagement.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier/ Barista

7th and Park
08.2022 - Current

Aqua aerobics instructor

City Of Brownsville
06.2022 - 06.2023

Swimming instructor

City Of Brownsville
06.2020 - 06.2023

Lifeguard

City Of Brownsville
06.2020 - 06.2023

BBA - Marketing

University of Texas At Rio Grande Valley
Sofia Ortega