KRISTOFFER MURRAY
COLUMBUS,OH
Summary
Results-driven professional with a proven track record of consistent promotions and recognition across various roles. Demonstrated exceptional performance in both routine and irregular duties, evidenced by multiple awards from the Marine Corps. Core competencies include leadership, adaptability, and effective problem-solving strategies, all aimed at achieving organizational excellence. Aiming to leverage military discipline and dedication in future professional endeavors.
Overview
26
26
years of professional experience
Work History
Lumber/Building Materials Supervisor
Lowe's
Dublin, OH
03.2023 - Current
- Built a culture of team-first mission accomplishment
- Completed or assisted with difficult or skilled tasks.
- Review supplies inventory levels and purchased necessary items.
- Monitor workers and reviewed completed work for proper performance.
- Promote safe working conditions by monitoring safety procedures and equipment.
- Coordinate the movement of materials between departments, warehouses, and suppliers.
- Develop and maintain relationships with vendors to ensure timely delivery of materials.
- Conduct regular cycle counts to keep accurate records of material on hand.
Pro Services Coordinator
LOWE'S HOME IMPROVEMENT
Dublin, Ohio
10.2019 - 10.2020
- Keeping detailed track of client accounts for sales performance objectives
- New client acquisition; maintaining industry standard sales from new clients
- Current and new client account management; documenting sales, product inquiries, refunds, and special requests
- Routine monthly contact with over 20 large clients in order to ensure that their commercial buying needs were met
- Reading and understanding current financial metrics in order to set team goals
Front End Supervisor
LOWE'S HOME IMPROVEMENT
Dublin, Ohio
08.2016 - 10.2020
- Directed daily scheduling for 8-10 employees at any given time
- Overseeing the daily operation of the in person customer service desk, self checkout, and check out lanes
- Direct point of contact for customer feedback and dispute management
- Enjoyed the responsibility for set-up and maintenance of the merchandising displays
- Excelled at multitasking between customers in store, on the phone, and online
- Trained new hires on their front end positions, cashier and service desk
Series 6 Licensed Personal Banker
CHASE BANK
Delaware, Ohio
12.2012 - 08.2016
- Discussed investment options for clients to help achieve their financial goals
- Achieving sales objectives and expert customer service recognition;
- Oversaw everyday banking for customers at the branch level; deposits, withdrawals, account creation and closing
- Created team brainstorming meetings in coordination with our acting manager to boost confidence in our team's abilities
Sales Professional/Acting Assistant Manager
BYERS MAZDA SUBARU
Dublin, Ohio
02.2007 - 12.2012
- Consistently outperforming sales objectives; selling 15 or more cars in a month where the expectation was 10 or more
- Maintaining Expert Mazda Certification; passing product exams and maintaining a high customer service score of 95% satisfied, or better
- Assisting Sales Manager in the completion of final sales agreements; clearance to negotiate vehicle price, down payment, and monthly payment on customer's vehicle of choice before completing the documents for finance when the new car manager was unavailable
Sales Professional
GIANT AUTO GROUP
Ashland, Kentucky
05.2004 - 12.2007
- Consistently outperforming sales objectives; selling 15 or more cars in a month where the expectation was 10 or more
- Implemented Internet Sales Initiative; trained sales team on use of internet sales portal
- Assisted management in maintaining inventory information
US Marine
UNITED STATES MARINE CORPS
Jacksonville, North Carolina
04.1999 - 04.2004
- Supervised over 50 personnel in a mission aircraft maintenance department of elevated urgency
- Managed 14 helicopter maintenance schedules and coordinated 7 departments
- Developed and initiated emergency maintenance procedures
- Meritoriously promoted to Lance Corporal and Staff Sergeant
Education
business and marketing
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
Fredericktown, PA01.1999
High School Diploma -
BETHLEHEM CENTER HIGH SCHOOL
Fredericktown, PA01.1996
Skills
- Effective Communication
- Adaptive Team Leadership
- Productive Time Management
- Exceptional Customer Service
- Consistent Self Motivation
- Analytical Decision-Making
- Multitasking capacity
- Email and phone communication
- Active listening
- Teamwork and collaboration
- Reliability
Awards
- Navy and Marine Corps Achievement Medal, 01/01/99, Lead an advance combat mission readiness team ensuring that multiple aircraft were ready for flight in anticipation of additional combat engagement. Exhibiting exceptional critical thinking, time management and team leading skills.
- Navy and Marine Corps Achievement Medal, 01/01/99, Facilitated the emergency rescue of multiple aircraft and aircraft support equipment during the malfunction of a chemical fire extinguishing system. Exhibiting exceptional critical thinking and time management skills.
Timeline
Lumber/Building Materials Supervisor
Lowe's
03.2023 - Current
Pro Services Coordinator
LOWE'S HOME IMPROVEMENT
10.2019 - 10.2020
Front End Supervisor
LOWE'S HOME IMPROVEMENT
08.2016 - 10.2020
Series 6 Licensed Personal Banker
CHASE BANK
12.2012 - 08.2016
Sales Professional/Acting Assistant Manager
BYERS MAZDA SUBARU
02.2007 - 12.2012
Sales Professional
GIANT AUTO GROUP
05.2004 - 12.2007
US Marine
UNITED STATES MARINE CORPS
04.1999 - 04.2004
business and marketing
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
High School Diploma -
BETHLEHEM CENTER HIGH SCHOOL