Kristoffer Thalheimer
Tampa,Florida
Summary
Professional with strong background in quality assurance, skilled in identifying and resolving software issues to ensure optimal performance. Adept in test planning, with keen eye for detail and focus on continuous improvement. Known for excellent collaboration skills and results-driven approach, adaptable to evolving project requirements. Reliable team player with methodical mindset, consistently delivering high-quality outcomes.
Experienced with identifying and mitigating software defects to enhance product quality. Utilizes test automation tools and methodologies to streamline testing process. Track record of fostering team collaboration and maintaining high standards of software reliability.
Overview
9
9
years of professional experience
Work History
Senior Quality Assurance Analyst
Oberd
Columbia, Missouri
04.2022 - Current
- Working in an Agile and Kanban environment Tracking and pointing cards and Client Issues in Software Development projects.
- Collaborated with developers to generate change control tickets and execute deployments to production environments.
- Conducted thorough functional regression and conformance testing to ensure project compliance within agile frameworks.
- Established acceptance criteria for various project issues and cards, ensuring alignment with sales and development team discussions.
- Worked on web-based Automation using selenium in order to speed-track testing.
- Formulated and implemented comprehensive test plans to guarantee extensive coverage of application functionalities.
Quality Assurance Analyst
Nationwide Title Clearing
Tampa, Florida
12.2020 - 04.2022
- Worked on Tickets for enhancements and maintenance providing testing documents to users for replication.
- Assisted developers in creating change control tickets and deploying changes to production. Participated in weekend calls for change implementation and contributed to smoke testing on a rotating schedule.
- Crafted intricate Oracle SQL queries to validate data integrity within Oracle database systems.
- Collaborated with cross-functional teams to identify and resolve defects efficiently.
Quality Assurance Analyst
EvoPayments
Tampa, Florida
04.2018 - 01.2020
- Reviewed project requirements to uncover bugs and vulnerabilities, solving Terminal issues within expected timeframes.
- Wrote, edited and updated project manuals and technical documentation used by quality assurance team.
- Identified and tracked defects with multiple tools and supported developers in resolving problems by completing additional tests.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Conducted regression testing to validate system updates and enhancements for accuracy.
- Mentored junior analysts on QA methodologies, fostering skill development within the team.
T1L2 Tech Support
HHAeXchange Home Care Software Solutions
Long Island City, New York
07.2017 - 04.2018
- Provided technical assistance to users by troubleshooting data retrieval issues, conducting bug tests, and delivering system education.
- Executed quality assurance testing on T1L2 PA system to ensure optimal performance for PA customers.
- Created reports through our database to assist customers find the data they needed.
- HIPAA Certified.
- Assisted both Payroll and Fiscal departments on issues and bugs that would arise.
Education
Bachelor of Science - Information Technology
University of South Florida
Tampa, FL01.2016
Cyber Defense Professional Certificate Program - undefined
University of Central Florida
Orlando, FL12.2021
Skills
- Azure (TFS)
- Jira
- Selenium Python
- Agile Development Cycle
- White/Black Box Testing
- Conformance/Regression Testing
- Software / Hardware development
- User Acceptance Testing
- Bug tracking
- Test case design
- Test Case Creation and Execution
- Oracle SQL Database management
- Splunk
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Reading
- Gardening
- DnD
Timeline
Senior Quality Assurance Analyst
Oberd
04.2022 - Current
Quality Assurance Analyst
Nationwide Title Clearing
12.2020 - 04.2022
Quality Assurance Analyst
EvoPayments
04.2018 - 01.2020
T1L2 Tech Support
HHAeXchange Home Care Software Solutions
07.2017 - 04.2018
Cyber Defense Professional Certificate Program - undefined
University of Central Florida
Bachelor of Science - Information Technology
University of South Florida