Kristopher Evans
Martinsville,VA
Summary
Dynamic professional with extensive experience at Food Lion, excelling in customer service. Proven track record of enhancing customer satisfaction through effective problem-solving and personalized engagement. Skilled in time management and attention to detail, fostering a positive environment that encourages repeat business and team collaboration. A caring, calm, patient person, and will work with pride to improve anywhere possible.
Overview
4
4
years of professional experience
Work History
To GO Associate
Food Lion
03.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Communicate to customers ay issue with order and resolve quickly.
- Built relationships with customers to encourage repeat business.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Help the team in any possible way to ensure staying busy and keeping everything running smoothly
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cook/Prep Line Cook/Dishwasher
Third Bay Cafe
02.2024 - 12.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Work Hand
Family Business
01.2021 - 08.2022
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Cared for walkways, paths, and driveways leading into and out of barn areas.
- Maintained clean, orderly work environment free of hazards.
- Loaded debris into truck to make area presentable and insure safety for all around to avoid any injury.
- Haul away all trash and debris away fro job site.
Supervisor/To Go/Cashier
Food Lion
07.2021 - 09.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Franklin County High School
Rocky Mount Va05-2022
Skills
- Customer service
- Time management
- Attention to detail
- Cash handling
- Customer interaction
- Client engagement
- Farm animal care
- Compassionate Animal Care
Timeline
To GO Associate
Food Lion
03.2024 - Current
Cook/Prep Line Cook/Dishwasher
Third Bay Cafe
02.2024 - 12.2024
Supervisor/To Go/Cashier
Food Lion
07.2021 - 09.2021
Work Hand
Family Business
01.2021 - 08.2022
High School Diploma -
Franklin County High School
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