Detail-oriented professional experienced in customer support and cash handling. Skilled in onboarding new hires and building customer loyalty through effective communication. Aiming to enhance team dynamics and customer experiences.
Overview
1
1
year of professional experience
Work History
To Go Associate
Food Lion
Mocksville, North Carolina
06.2025 - Current
Managed incoming customer calls to address orders and inquiries, ensuring clear communication and customer satisfaction.
Assisted customers with selecting items and answering questions about products.
Built relationships with customers through friendly service, enhancing overall customer experience and loyalty.
Performed cash register functions accurately and efficiently.
Processed payments using point-of-sale systems.
Managed multiple tasks simultaneously while maintaining attention to detail.
Trained new associates on store policies and procedures, facilitating smoother onboarding and team integration.
Education
Davie County High School
Davie County
08-2026
Skills
Product knowledge
Customer service
Cash handling
Client management
Onboarding new hires
Effective communication
Attention to detail
Time management
Organization and time management
Flexible and adaptable
Problem-solving
Relationship building
Dependable and responsible
Google drive
Accomplishments
Character Education Award 2026
NCTC Distinguished Play 2025
Outstanding Achievement for Ensemble Acting 2025
Theatre Arts Award for Excellence in Humorous Storytelling NCTC States 2025
Governors School West 2026
Drama Club Two-time Elected President
BigFuture Scholars Award 2026
Affiliations
Volunteer, Blue Door Restore, Davie County, NC (2024-2025)
Volunteer, IMPACT of the Piedmont, Davie County, NC (2024-now)
Volunteer, Humane Society of Davie County, Davie County, NC (2024-now)
Volunteer, Iredell Christian Ministries, Statesville, NC (2024-2025)
Volunteer, Second Harvest Food Bank NWNC, Winston-Salem, NC (2024-now)
Volunteer, Serving Our Neighbors, Davie County, NC (2024-2025)
HRSC CONTACT CENTER ASSOCIATE / ONLINE CONTACT ASSOCIATE (OCC) at The Home DepotHRSC CONTACT CENTER ASSOCIATE / ONLINE CONTACT ASSOCIATE (OCC) at The Home Depot