Kristopher Flores
Kahului,HI
Summary
With over two years of experience in the Hospitality Industry, the passion to create a lasting experience for guests is top priority. Focused on accuracy and customer satisfaction but also creating strong relationships with colleagues. Reliable, on time and willing to learn and and grow to pursue higher opportunities in the hospitality industry.
Overview
11
11
years of professional experience
Work History
Valet bell attendant
MVW
Lahaina, Hawaii
10.2024 - Current
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Answered guest's questions about property amenities and services.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Maintained a welcoming atmosphere in the hotel lobby, offering assistance and information to guests.
- Increased efficiency in bell service operations by adhering strictly to established policies and procedures relating to luggage handling/storage protocols.
Food Runner Server Assistant
Andaz Maui At Wailea Resort
Wailea, HI
01.2019 - Current
- Collaborates with chefs and servers throughout order placement and on food line to ensure orders are correctly made and served properly
- Deliver meals amongst five pool decks
- Assists in bussing tables or marking tables with appropriate silverware when necessary
Valet Host
Andaz Maui At Wailea Resort
Wailea, HI
05.2017 - 01.2019
- Welcomed guest to property and offered assistance with luggage
- Assisted guests entering and leaving the property. Ensured they had the correct directions to their destination and proper accessories (i.e. towels, umbrellas). Offered recommendations for local areas to visit
- Delivered luggage to guest rooms and provided room orientation
- Transferred guests with courtesy vehicle in Wailea area
- Retrieved guest luggage from guest room upon departure and assisted with loading it into their vehicle
PV Installer
Hawaii Energy Smart
Wailuku, HI
02.2014 - 04.2017
- Installed photovoltaic systems in compliance with site assessment and schematics
Education
Some College (No Degree) - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
WyoTech Sacramento
Sacramento, CASkills
- Strong verbal communication skills
- Personable and friendly
- Quick moving
- Adjust easily to new environments - used to working outdoors
- Quick learner and open to learning new things
Timeline
Valet bell attendant
MVW
10.2024 - Current
Food Runner Server Assistant
Andaz Maui At Wailea Resort
01.2019 - Current
Valet Host
Andaz Maui At Wailea Resort
05.2017 - 01.2019
PV Installer
Hawaii Energy Smart
02.2014 - 04.2017
Some College (No Degree) - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
WyoTech Sacramento
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