Kristopher Goldstein

• Referenced technical documentation to perform accurate repairs on diverse equipment.

• Precisely and efficiently repaired and installed hydraulic cylinders, hoses and pumps to manufacturer specifications.

• Trained new hire service technicians according to company guidelines for success in the field.

• Educated clients on diagnostic findings and presented viable repair options.

•Resolved client issues quickly to close deals and boost satisfaction.

•Maintained relationships with clients and found new ones by identifying needs and offering appropriate services.

•Demonstrated products to show potential customers benefits and advantages and encourage purchases.

• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Developed and maintained relationships with external vendors and suppliers.
• Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
• Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Assisted with training and development of new firefighters through development of extensive job-related modules.
• Established and continued communication with local government to maintain positive relationship.
• Monitored maintenance records of fire engines to keep vehicles updated.
• Commanded squad throughout duration of active fires in order to combat fire, eliminate danger and assist those in need.
• Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
• Delivered lifesaving CPR for victims of auto accidents and fire emergencies.
• Responded to 911 calls for medical/fire emergencies.
• Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
• Participated in community outreach programs to raise awareness of fire prevention and safety measures.

• Used computer-aided design (CAD) software to create detailed drawings and schematics of mechanical systems.
• Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
• Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Contacted regular and prospective customers to explain product features and solicit orders.
• Built client relationships by acting as liaison between customer service and sales teams.
• Obtained and evaluated credit information about prospective customers.
• Closed lucrative sales deals using strong negotiation and persuasion skills.

• Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
• Directed safe and secure operations of over $5,000,000 worth of government property, resulting in no loss of equipment or negative incidents.
• Monitored and coordinated unit accounting policy and procedures for appropriated fund activities.
• Prepared daily, weekly, and monthly finance reports for the Coast Guard finance center.
• Tracked individual development of unit members to promote alignment with the U.S. Coast Guard
  core values.
• Responded to maritime emergencies with speed, efficiency, and knowledgeable assistance.
• Performed as a fire team member during situational training exercises and real life scenarios.
• Managed hydraulic and mechanical systems for lattice-boom crane aboard ship.