Kristopher Gustafson
Summary
Dedicated, passionate, and professional offering experience in both civilian and military sectors. Highly accomplished HR professional with over 5 years of experience in planning, coordinating, and directing activities of effective Human Resources Management including Training & Development, Operational Administration, Manpower (Staffing), Pay setting, Employment Relations, Performance Management, Information Systems, Program Management, Quality Assurance, and Report & Data Analysis.
Knowledge of laws and other regulatory guidelines relating to the function of an HR/Admin department; analyzing problem situations; developing organizational improvements and customer-focused solutions. The ability to communicate; knowledge of office operations, contracting, and additional administrative functions; and skill in the use of automated office equipment and office software.
Ability to apply analytical and evaluative techniques, experience developing and managing administrative programs for personnel of all backgrounds and levels of understanding. Supervisory experience with proven ability to lead multicultural teams in achieving established goals and objectives. Equally skilled in advising and recommending solutions to senior-level management. Demonstrated capacity to plan, support, and oversee a wide range of critical projects for organizations .
Overview
11
11
years of professional experience
Work History
Human Resources Assistant
Department of Veterans Affairs
10.2022 - Current
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Conducted employment verification and background investigation to facilitate hiring process.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
- Processed onboarding paperwork for new hires and rehires.
- Processed employee status changes, keeping human resources systems and employee records up to date.
Surveillance Operator
Oak Grove Gaming
09.2020 - 10.2022
- Offer exceptional service monitoring and tracking company assets including investments, vehicles, and equipment
- Identify employees for procedural violations and submit information to management
- Review and update policies and procedures while ensuring compliance with regulations
- Monitor and report failures for rectification
- Document suspicious activity and events through detailed reports, submitting timely updates to
- Maintained log of surveillance operations, noting discrepancies or suspicious activity
- Reported violations of policies, laws, and suspicious behaviors to on-site security personnel or local law enforcement
- Utilized well-developed interpersonal and communication talents to work well with upper management, fellow team members, and casino patrons
- Verified compliance with internal policies during monetary transportation activities.
Office Assistant
West Creek Middle School
08.2019 - 08.2020
- Delivered exemplary administrative support generating documents, filing reports, and faxing information to other schools throughout the United States
- Updated identification cards for students utilized for various events or emergencies
- Ensured accurate student referrals for disciplinary action
- Maintained files and records with accuracy and efficiency
- Issued supplies to educators and distributed memos, as required
- Oversaw files for approximately 1.2K+ students
- Utilized Raptor verification system in daily efforts to ensure the security of the school building
- Interacted with customers by phone, email, or in person to provide information
- Maintained staff directory and company policy handbook for the human resources department
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff
- Managed multiple projects simultaneously using organizational and analytical skills.
Administrative Specialist Non-Commissioned Officer in Charge
The United States Marine Corps
10.2013 - 06.2018
- Supervisory Experience: Serve as Non-Commissioned Officer In Charge (NCOIC) position in the Administrative/Personnel office
- The primary duties of the position are to provide supervision, consulting, and training services on administrative processes including Benefits, Privacy Act Coordinator, Supervise Personally Identifiable Information, Policy & Directives, correspondence, position management, performance management, training, and manpower (staffing) in line with DoD regulations (similar to Federal regulations), and leave administration
- Administrative Experience: General Administrative tasks include preparing correspondence and messages, processing personnel requests, and ensuring the accuracy and timely submission of all performance evaluations
- Additional examples of my experience are performing and training others in the following areas:
- Research, interpret, analyze and apply USMC guidelines, policies, regulations, etc
- As well as establish policies and procedures for the accomplishment of all administrative services
- Maintain training records and conduct annual and semi-annual physical and MOS training for the entire squadron
- Manage Squadron's Publication system for all positions to ensure that all regulatory manuals are updated per DOD regulations
- Assisted Management training budget for the entire military squadron
- Review annual and bi-annual training requirements for the entire squadron; including monitoring entering training results into the training database.
Privacy Officer
- Oversee, train, and provide safeguards for individuals against invasions of privacy as a result of the collection of personal information
- Process requests for access, notification, and amendment of the personal record by the rules and regulations under the Privacy Act
- Manpower: Recruitment and Retention (process re-enlistment packages, and retirement packages)
- Provides counseling guidance and administrative instructions relative to qualified enlisted Marines who are being separated from active duty concerning participation in the Marine Corps Reserve
- Training Officer/Performance Management: Responsible for annual and bi-annual performance appraisals
- This included reviewing and counseling Marines on how efficiently they perform their military occupational series (MOS) and their conduct (i.e
- Disciplinary actions and training record)
- Review and create training plans for each section of the squadron based on the requirements of their MOS
- Analyze and develop all MOS training throughout the squadron
- Providing advice, guidance, and direction on training and development policies and guidelines as it relates to the development
- Maintain training records and conduct annual and semi-annual physical and MOS training for the entire squadron
- Reporting and Data Analysis: I utilize qualitative and quantitative tools and techniques to analyze, evaluate, and resolve data quality discrepancies
- I also correct any anomalies and/or errors to manage the integrity of information within the Marine Corps information systems
- I analyze data and prepare the results of findings for status reporting, to maintain documentation and track program assignments
- I routinely analyze, inspect, clean, transform, and model the data to highlight useful information in reports and various other data sources
- I communicate data through spreadsheets, graphs, and various other methods, and I routinely generate numerous reports to improve organizational effectiveness
- Proficiency & Conduct Reports
- Departmental Data Reports
- Information Systems: Marine Online which is used to track accountability, pull data, manage leave, process proficiency, and conduct/Fitness Report performance evaluation
- Unit Diary Manpower Integrated Personnel System is used to input updates to personnel records and pay-related issues.
Education
Training & Development Pay setting Performance Management Information -
Management Quality Assurance Lean 6 Sigma, Yellow -
Strayer University, 2022
BBA - Human Resource Management
US Military
Timeline
Human Resources Assistant
Department of Veterans Affairs
10.2022 - Current
Surveillance Operator
Oak Grove Gaming
09.2020 - 10.2022
Office Assistant
West Creek Middle School
08.2019 - 08.2020
Administrative Specialist Non-Commissioned Officer in Charge
The United States Marine Corps
10.2013 - 06.2018
Privacy Officer
Training & Development Pay setting Performance Management Information -
Management Quality Assurance Lean 6 Sigma, Yellow -
Strayer University, 2022
BBA - Human Resource Management
US Military
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