KEELY KASPER
Richmond Hill,GA
Summary
Solid team player with upbeat, positive attitude and proven skills in building strong customer relationships and exceeding sales targets. Motivated to be of service to others and make a positive impact in my local community and beyond. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, establishing connections, and assisting others in getting the care and help they need.
Overview
7
7
years of professional experience
Work History
RETAIL SALES CONSULTANT
PRIME COMMUNICATIONS
Savannah, Georgia
10.2024 - Current
- Responsible for providing exceptional customer service, driving sales, and staying up-to-date on product knowledge, pricing plans, and industry trends to provide expert advice to customers.
- Provide excellent customer service by greeting customers, answering their questions and addressing complaints in a professional manner.
- Generating leads, conducting outreach, and engaging potential customers through calls, emails, and texts.
- Answer incoming calls promptly and professionally, addressing customer inquiries or transferring calls as necessary.
- Maintain an organized store environment by stocking shelves and arranging displays
CUSTOMER SERVICE REPRESENTATIVE
TITAN DEALER SERVICES LLC
02.2020 - 02.2026
- Assisted customers with sales inquiries and appointment scheduling.
- Resolved customer complaints and inquiries promptly, ensuring a positive customer experience.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Educated customers on special pricing opportunities and company offerings.
- Maintained accurate records of customer interactions and transactions using Smartsheet.
- Assisted in training new staff on customer service protocols and systems.
- Collaborated with sales team to promote additional services effectively.
- Managed and monitored social media pages for car dealerships, enhancing customer engagement during sales events.
Education
ASSOCIATE'S DEGREE - MULTI-/INTERDISCIPLINARY STUDIES, GENERAL
SAVANNAH TECHNICAL COLLEGE
01-2023
Timeline
RETAIL SALES CONSULTANT
PRIME COMMUNICATIONS
10.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
TITAN DEALER SERVICES LLC
02.2020 - 02.2026
ASSOCIATE'S DEGREE - MULTI-/INTERDISCIPLINARY STUDIES, GENERAL
SAVANNAH TECHNICAL COLLEGE