Kristopher Knutsen

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
• Delivered SAP/EXCEL training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
• Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
• Completed data entry tasks with accuracy and efficiency.
• Received and processed various documents for accuracy while demonstrating operational knowledge of customers, carriers and procedures.

• Operated all heavy equipment properly according to employer safety specifications.
• Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
• Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
• Safely controlled traffic in high-volume areas during roadwork projects and repairs.
• Filled potholes and smoothed out rough surfaces.
• Skilled at working independently and collaboratively in a team environment.
• Proved successful working within tight deadlines and a fast-paced environment.

Responsibilities included marketing research utilizing social media platforms to enable the expansion of strategic business opportunities.

• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Analyzed and reported social media and online marketing campaign results.
• Researched latest market trends and analyzed data to develop public relations strategies and tactics.

• Resolved customer disputes to maintain positive relationships and increase customer base.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
• Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
• Placed sales calls and handled sales for incoming customer calls.
• Executed sales and marketing initiatives to increase revenue for company.
• Developed marketing content such as blogs, promotional materials, and advertisements for social media.