Kristopher Little
Stephens City,VA
Summary
Forward-thinking IT Professional equipped with advanced operational and technical knowledge of Information Technology. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.
Overview
21
21
years of professional experience
Work History
Senoir IT Specialist
Department of Veteran Affairs
10.2019 - Current
- Managed and configured 30+ Windows servers in a high-availability environment.
- Mentored junior IT staff, fostering a culture of knowledge sharing and continuous improvement within the team.
- Led cross-functional teams in the successful delivery of over 20 IT projects within budget and timeline constraints.
- Experience in conducting training to enhance user knowledge of IT systems and requirements
IT Specialist
FDA
01.2017 - 10.2019
- Ordered and Maintained cellular mobility accounts for 10000+ lines of service
- Project Manager on Choose your own device project, successful in taking burden off Tier 2 technicians setting up cell phones
IT Specialist
Department of Veteran Affairs
05.2012 - 01.2017
- Maintained servers and systems to keep networks fully operational during peak periods.
- Responded to support requests from end-users and patiently communicated with individuals through troubleshooting tasks.
Computer Operator
United States Air Force
01.2004 - 01.2008
- Performed duties as the Installation Help Desk Specialist for Information Technology issues at Pope Air Force Base for over 3 years, providing expert advice and information to anyone on Pope AFB who called with Information Technology issues
- Oversaw 10 major IT projects, including full site computer upgrades
- Blackberry Manager. Responsible for all accountability and troubleshooting of base's 150 blackberry's and users
- Deployed 3 times in support of Operation Enduring Freedom/Operation Iraqi Freedom
Education
High School Diploma -
Glynn Academy
Brunswick05-2012
Skills
- Application installations
- Application support
- Technical reporting
- System design and deployment
- Project Scheduling
- Network Administration
- Information Security
- Data Analytics
- Software testing
Timeline
Senoir IT Specialist
Department of Veteran Affairs
10.2019 - Current
IT Specialist
FDA
01.2017 - 10.2019
IT Specialist
Department of Veteran Affairs
05.2012 - 01.2017
Computer Operator
United States Air Force
01.2004 - 01.2008
High School Diploma -
Glynn Academy
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