Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Kristopher Osorio

Miami,FL

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

9
9
years of professional experience

Work History

Manager

Wendys Restaurant
Miami, FL
02.2020 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Directed recruitment, hiring, and training of new staff members.
  • Resolved customer complaints in a timely mann
  • Created work schedules for staff while adhering to labor laws and budget constraints.

Physician Office Assistant

Baptist Health Hospital
Kendall, FL
06.2024 - 09.2024
  • Collected patient payments, processed insurance claims and forms.
  • Prepared charts for physicians prior to patient visits.
  • Performed administrative duties such as filing paperwork and preparing documents.
  • Communicated with pharmacies regarding medication refills for patients.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Scheduled and confirmed patient appointments and consultations.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Monitored inventory levels of medical supplies and ordered additional items when necessary.
  • Managed billing inquiries from patients regarding their accounts.

Forklift Operator

Performance Foodservice
Miami, FL
04.2024 - 06.2024
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Ensured safety procedures were followed when operating forklifts.
  • Loaded pallets onto trailers for shipment.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.

Janitorial Worker

Performance Foodservice
Miami, FL
08.2023 - 04.2024
  • Sweep, mop, and buff floors in all areas of the building.
  • Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
  • Empty trash cans and replace liners as needed.
  • Inspect for any safety hazards or maintenance issues that need attention.
  • Transport waste to designated disposal area according to regulations.
  • Ensure all equipment is properly stored at the end of each shift.
  • Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.

Concessions Worker

AMC Theatres
Mi, FL
02.2016 - 03.2020
  • Stocked concession stands with supplies and food items.
  • Assisted customers in selecting items, taking orders, and providing recommendations.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Operated cash registers to process payments from customers.
  • Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
  • Kept track of stock rotation so that older products are used first while maintaining freshness of new stock items.
  • Assisted in training new employees on proper concession stand operations.

Education

High School Diploma -

Felix Varela Senior High School
Miami, FL
04-2019

Skills

  • Business Administration
  • Staff Development
  • Financial Management
  • Expense Tracking
  • Business Development
  • Strategic Planning
  • Staff Management
  • Sales management
  • Time Management

Languages

Spanish
Professional
English
Professional

Affiliations

  • music composition
  • music instructor
  • fashion design

Timeline

Physician Office Assistant

Baptist Health Hospital
06.2024 - 09.2024

Forklift Operator

Performance Foodservice
04.2024 - 06.2024

Janitorial Worker

Performance Foodservice
08.2023 - 04.2024

Manager

Wendys Restaurant
02.2020 - Current

Concessions Worker

AMC Theatres
02.2016 - 03.2020

High School Diploma -

Felix Varela Senior High School

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Kristopher Osorio