Kristopher Osorio
Cutler Bay,FL
Summary
Dynamic Store Manager with a proven track record at Wendy’s, excelling in team leadership and customer service. Enhanced sales through innovative promotional strategies and optimized inventory management, reducing waste significantly. Skilled in problem-solving and multitasking, fostering a high-performance environment that prioritizes customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
Wendy’s
Miami, FL
01.2020 - Current
- Oversaw daily operations, ensuring compliance with company standards and procedures.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Led staff training programs, enhancing team performance and customer service skills.
- Implemented promotional strategies to boost sales and enhance customer engagement.
- Ensured adherence to health and safety regulations within the store environment.
Forklift Operator
Performance Foodservice
12.2024 - 06.2025
- Operated forklifts to efficiently move products throughout warehouse.
- Conducted routine inspections of equipment to ensure safety compliance.
- Loaded and unloaded delivery trucks, maintaining organized inventory flow.
- Assisted in training new operators on safe forklift practices and procedures.
- Collaborated with team members to optimize loading processes and reduce delays.
Cook
Landmark Theaters
04.2023 - 12.2024
- Prepared high-quality menu items following standardized recipes and presentation guidelines.
- Ensured kitchen cleanliness and adherence to food safety standards during meal preparation.
- Collaborated with team members to streamline kitchen operations and improve service efficiency.
- Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
Janitor
AMC Theatres
Miami, FL
01.2017 - 11.2020
- Maintained cleanliness of theater auditoriums, ensuring a welcoming environment for guests.
- Operated cleaning equipment, including vacuums and floor scrubbers, to uphold sanitation standards.
- Assisted in waste management by disposing of trash and recyclables in designated areas.
- Collaborated with team members to address maintenance issues promptly and efficiently.
- Conducted routine inspections to identify cleaning needs and reported concerns to management.
Education
High School Diploma -
Felix Varela Senior High School
Miami, FL05.2019
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Forklift Operator
Performance Foodservice
12.2024 - 06.2025
Cook
Landmark Theaters
04.2023 - 12.2024
Store Manager
Wendy’s
01.2020 - Current
Janitor
AMC Theatres
01.2017 - 11.2020
High School Diploma -
Felix Varela Senior High School