Overview
Work History
Education
Skills
Timeline
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Kristopher Smith

Shreveport,LA

Overview

15
15
years of professional experience

Work History

Sales Outfitter

Bass Pro Shops
Bossier City, LA
08.2021 - 06.2024
  • Assisted customers with selecting the most appropriate outdoor gear for their needs.
  • Provided technical advice on product selection and usage to customers in person or over the phone.
  • Participated in trade shows to showcase company's offerings.
  • Resolved any customer complaints in a professional manner.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Recovered and organized stock throughout each shift to keep racks customer-ready.
  • Greeted customers promptly to engage and assist with apparel needs.
  • Maintained customers' available product selections by quickly replenishing products from incoming freight.
  • Offered customers maximum value by continuously learning about new products and related services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Reviewed customer applications for credit card approval.
  • Processed new account requests, including obtaining necessary documents from clients.
  • Responded to inquiries from customers regarding their credit cards and accounts.
  • Identified opportunities for cross-selling additional products or services to customers.
  • Provided guidance to customers on how to use their credit cards responsibly and effectively.

Owner/Operator

Shreveport Private Process Serving
Shreveport, LA
10.2009 - 12.2020
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Set pricing structures according to market analytics and emerging trends.

Deputy Constable

Caddo Parish Constables Office Ward 5
Shreveport, LA
01.2015 - 06.2020
  • Returned writes of possession or restitution.
  • Performed bailiff duties in family court.
  • Served civil and criminal subpoenas and summons.
  • Levied and returned writs of execution.
  • Responded to multiple calls for service per week.
  • Submitted regular progress reports.
  • Promoted and maintained good community relations.
  • Enforced laws and investigated cases.
  • Enforced municipal, provincial and federal laws.
  • Responded to multiple calls for service per week
  • Participated in local parades and night out events to communicate and collaborate with residents and business owners on methods for reducing crime.
  • Collaborated with divisional commanders to maintain consistency in all operations.

Asset Protection Specialist

The Home Depot Inc
Shreveport, LA
07.2015 - 05.2017
  • Constructed detailed case and investigative reports for local authorities.
  • Detained shoplifters, following local laws and company policies governing apprehensions.
  • Executed prevention plan for internal and external theft to reduce fraud.
  • Created safety programs to validate compliance and established store security procedures to minimize loss.
  • Participated in court proceedings with evidence to support allegations.
  • Initiated associate investigations, uncovering suspicious activities.
  • Maintained safety and security of premises, visitors and employees.
  • Researched and closed 130 cases involving internal and external crime.
  • Implemented customer and associate safety protocol to prevent safety and loss issues.
  • Identified and resolved 15 white collar crime cases in partnership with local law enforcement agencies.
  • Built cross-functional relationships with business partners to reduce losses.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Controlled reduction of loss inventory by protecting company assets.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Partnered with store managers on basis to conduct loss investigations.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Maintained store compliance with physical security schematics to protect assets.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Identified potential shoplifters and alerted management.

Education

High School Diploma -

R.A.F. Greenham Common
06.1990

Skills

  • Strategic planning
  • Key partnership cultivation
  • Surveillance camera operations mastery
  • Report writing
  • Vigilant
  • Emergency assistance knowledge
  • Thorough investigative abilities
  • Knowledge of body language
  • Simultaneous screen monitoring
  • Communication
  • Leadership
  • Surveillance expert
  • Defense and Arrest Tactics (DAAT)
  • Search and seizure laws familiarity
  • Arrest techniques
  • Risk mitigation
  • Firearms and weapons expert
  • Human relations
  • Exceptional problem solver
  • Surveillance and covert operations
  • Law enforcement

Timeline

Sales Outfitter

Bass Pro Shops
08.2021 - 06.2024

Asset Protection Specialist

The Home Depot Inc
07.2015 - 05.2017

Deputy Constable

Caddo Parish Constables Office Ward 5
01.2015 - 06.2020

Owner/Operator

Shreveport Private Process Serving
10.2009 - 12.2020

High School Diploma -

R.A.F. Greenham Common

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