Joshua Blain

Objective: Motivated and customer-focused professional with a passion for sales and expertise in the RV industry. Seeking a challenging position as an RV Salesman to utilize my sales skills, product knowledge, and exceptional customer service to drive revenue growth and exceed sales targets.

• Demonstrated expert knowledge of various RV models, features, and options to assist customers in making informed purchasing decisions.
• Developed and maintained strong relationships with customers, understanding their needs and providing personalized recommendations.
• Conducted effective product demonstrations, highlighting unique features and benefits of each RV to maximize customer interest.
• Utilized consultative selling techniques to understand customer requirements and match them with suitable RV options.
• Consistently met or exceeded monthly sales targets, resulting in recognition as a top-performing salesperson.
• Collaborated with the finance team to assist customers with financing options and ensure seamless sales process.
• Assisted in organizing and participating in RV shows and events to generate leads and increase brand visibility.

Skills:

• Sales and Negotiation: Proven track record of meeting or exceeding sales targets, skilled in building relationships and closing deals.
• Product Knowledge: Extensive knowledge of RV models, features, and options to effectively educate and assist customers.
• Customer Service: Strong customer-centric approach, focused on providing exceptional service and building long-term relationships.
• Communication: Excellent verbal and written communication skills, adept at presenting product information and negotiating terms.
• Problem-Solving: Quick-thinking and adaptable, capable of finding solutions to customer inquiries and concerns.
• Average monthly sales volume of 20 RV units, surpassing the dealership's target of 15 units, resulting in a 33% increase in sales revenue.
• Generated $1.5 million in RV sales within first year, exceeding annual sales target by 20%.
• Maintained a customer satisfaction rating of 95% based on post-sales surveys, demonstrating a high level of customer service and product knowledge.
• Successfully closed 80% of qualified leads, leading to a substantial increase in conversion rates and revenue.
• Secured an average upsell rate of 25% by effectively showcasing premium features and accessories, contributing to increased profit margins.
• Generated a 30% increase in repeat business by building strong relationships with customers and providing exceptional after-sales support.
• Awarded "Top RV Salesman of the Year" for two consecutive years, recognizing outstanding sales performance and customer satisfaction metrics.
• Consistently achieved a sales closing ratio of 40%, outperforming the industry average of 25%, resulting in increased revenue and market share.
  

Objective: Results-driven professional with 2 years of experience as a General Manager for Taco Bell. Seeking a challenging position where I can utilize my leadership abilities, operational expertise, and customer service skills to drive organizational success.

Experience:

Restaurant General Manager Taco Bell,

• Oversaw all aspects of restaurant operations, including staff management, financial accountability, and customer satisfaction.
• Rebranded image of fast food restaurants to reverse a 3 year sales downturn. Worked with Management and revamped marketing strategy to drive sales up by 24%
• Developed and implemented strategies to improve efficiency and reduce costs, resulting in a 15% increase in profitability.
• Led a team of 52 employees, providing training, guidance, and performance feedback to drive high-quality service delivery.
• Ensured compliance with food safety regulations and maintained a clean and safe restaurant environment.
• Implemented marketing initiatives to drive customer engagement and increase brand awareness.
• Utilized strong problem-solving skills to resolve customer complaints and ensure exceptional service.
• Improved efficiency, sequence of service, order expediting and table-turn times in all areas to achieve a 20% gain in daily covers with no additional labor cost.