Kristopher Stone
Brookfield,VT
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Customer Support Representative
Westaff
04.2024 - 05.2024
- Delivered expert assistance in health insurance enrollment and coverage, ensuring accurate processing of applications
- Resolved customer issues effectively, maintaining a high level of satisfaction and trust
- Provided clear and empathetic communication to address a variety of client needs and concerns
Final Inspection Technician
Super Thin Saws
04.2023 - 03.2024
- Conducted precise inspections of blade dimensions, including tip width, overall size, ensuring compliance with quality standards to prevent equipment failure
- Followed stringent safety procedures to ensure safe handling of sharp tools and equipment
- Collaborated with management to ensure custom specifications were met, enhancing customer satisfaction
- Identified defective blades and coordinated necessary repairs or proper disposal, ensuring only high-quality products were shipped
Sales Floor Associate
Cumberland Farms
02.2023 - 04.2023
- Oversaw nightly store closing operations independently, ensuring all procedures were completed efficiently
- Managed cash transactions and ensured compliance with regulations for selling alcohol and tobacco products
- Improved store atmosphere by consistently ensuring cleanliness and optimal product placement, resulting in increased customer satisfaction and sales
Sales Floor Associate
Dollar Tree
11.2021 - 11.2022
- Provided exceptional customer service, assisting with inquiries and ensuring a positive shopping experience
- Monitored inventory levels, restocked shelves, and removed expiring products to maintain store standards
- Adhered to COVID-19 safety protocols to ensure a clean and safe environment for customers and staff
Educational Instructor: Cyber Skills and Gaming
Bridges After School
09.2016 - 10.2021
- Developed and executed interactive lesson plans, fostering student engagement and learning computer skills
- Encouraged collaboration among students, creating a dynamic and positive educational atmosphere
- Coordinated with fellow instructors to ensure program goals were met effectively
- Enhanced learning by creating and maintaining a clean and organized environment that promoted student engagement
Education
High School -
Northfield High School
Northfield, VT06.2020
Skills
- Java
- Python
- HTML
- Active Directory
- Cisco Networking
- Microsoft windows and office
- Organized
- Collaborative
- Punctual
- Reliable
- Honest
- Creative
- Strong Listener
- Complaint handling
- Customer service excellence
- Data management
- Organization and recordkeeping
- Problem-solving
- Attention to detail
- Inbound call answering
Timeline
Customer Support Representative
Westaff
04.2024 - 05.2024
Final Inspection Technician
Super Thin Saws
04.2023 - 03.2024
Sales Floor Associate
Cumberland Farms
02.2023 - 04.2023
Sales Floor Associate
Dollar Tree
11.2021 - 11.2022
Educational Instructor: Cyber Skills and Gaming
Bridges After School
09.2016 - 10.2021
High School -
Northfield High School
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