KRISTOPHER VIERRA
Rocklin,CA
Summary
Versatile team player committed to exceeding expectations and embracing new challenges. Proven ability to contribute effectively to dynamic teams while prioritizing customer satisfaction and innovation. Resourceful and hardworking, adaptable to changing conditions and dedicated to achieving business success. Strong emphasis on quality and teamwork, with a continuous desire for professional growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
Rocklin, CA
10.2023 - Current
- Streamlined restaurant processes to enhance operational efficiency and workflow.
- Guided new team members in adapting to fast-paced environment through effective training.
- Promoted company values such as hospitality, respect, and commitment to quality.
- Identified opportunities for improvement to ensure smooth operations for employees and customers.
5G Field Technician
Cdas Consulting inc
Rocklin, CA
06.2021 - 09.2023
- Certified in tower climbing and rescue, overseeing safety protocols and delivering in-house training on high-angle rescue techniques.
- Operated various hand tools, power tools, and diagnostic instruments to achieve accurate task completion.
- Conducted site surveys to evaluate signal strength and environmental factors impacting 5G network performance.
- Troubleshot equipment issues, identified faulty components, and performed repairs to ensure operational readiness.
Sales Associate
JCPenney
Redding, CA
01.2020 - 02.2021
- Greet and assist customers in finding products, answering questions, and providing a high level of service to meet their needs.
- Possess in-depth knowledge of product lines to make informed recommendations.
- Handle cash and financial transactions accurately and securely, following company cash-handling policies.
Education
Associates Degree - Fire Science
Sierra College
CAHigh School Diploma -
Foothill high school
CASkills
- Emergency response and workplace safety
- Equipment maintenance
- Willingness to learn and adaptability
- Process improvement and problem solving
- Decision making and goal achievement
- Materials staging and parts labeling
- Team building and leadership skills
- Customer service and relationship management
Certification
• Authorized Tower Climbing / Safety Rescue
• FCC General Radiotelephone Operator License (GROL)
• FCC Radar Endorsement (RE)
• BLS CPR Certified
• Emergency Medical Technician 1 / Advanced Airways
• Ambulance Operator License
• Firefighter 1 & 2 Certification - In Progress
• FCC General Radiotelephone Operator License (GROL)
• FCC Radar Endorsement (RE)
• BLS CPR Certified
• Emergency Medical Technician 1 / Advanced Airways
• Ambulance Operator License
• Firefighter 1 & 2 Certification - In Progress
Accomplishments
- Customer Service, 5 Years of Delivering fast, friendly support in a variety of high-pressure environments, resolving issues without compromising customer satisfaction.
- Time Management, Demonstrates strong time management skills, consistently completing tasks efficiently to allow additional support for team members during shifts.
- Company Values, Committed to upholding company values, including hospitality, respect, servant leadership, and a commitment to quality. I believe mission statements are essential in guiding organizational culture and ensuring alignment with the company's goals and standards.
Volunteer Experience
First Aid Team, Bayside Church
Roseville Fire Departments - Fill the Boot 2025
Timeline
Team Member
Chick-fil-A
10.2023 - Current
5G Field Technician
Cdas Consulting inc
06.2021 - 09.2023
Sales Associate
JCPenney
01.2020 - 02.2021
Associates Degree - Fire Science
Sierra College
High School Diploma -
Foothill high school