Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer Experience
Timeline
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KRISTOPHER VIERRA

Rocklin,CA

Summary

Versatile team player committed to exceeding expectations and embracing new challenges. Proven ability to contribute effectively to dynamic teams while prioritizing customer satisfaction and innovation. Resourceful and hardworking, adaptable to changing conditions and dedicated to achieving business success. Strong emphasis on quality and teamwork, with a continuous desire for professional growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Member

Chick-fil-A
Rocklin, CA
10.2023 - Current
  • Streamlined restaurant processes to enhance operational efficiency and workflow.
  • Guided new team members in adapting to fast-paced environment through effective training.
  • Promoted company values such as hospitality, respect, and commitment to quality.
  • Identified opportunities for improvement to ensure smooth operations for employees and customers.

5G Field Technician

Cdas Consulting inc
Rocklin, CA
06.2021 - 09.2023
  • Certified in tower climbing and rescue, overseeing safety protocols and delivering in-house training on high-angle rescue techniques.
  • Operated various hand tools, power tools, and diagnostic instruments to achieve accurate task completion.
  • Conducted site surveys to evaluate signal strength and environmental factors impacting 5G network performance.
  • Troubleshot equipment issues, identified faulty components, and performed repairs to ensure operational readiness.

Sales Associate

JCPenney
Redding, CA
01.2020 - 02.2021
  • Greet and assist customers in finding products, answering questions, and providing a high level of service to meet their needs.
  • Possess in-depth knowledge of product lines to make informed recommendations.
  • Handle cash and financial transactions accurately and securely, following company cash-handling policies.

Education

Associates Degree - Fire Science

Sierra College
CA

High School Diploma -

Foothill high school
CA

Skills

  • Emergency response and workplace safety
  • Equipment maintenance
  • Willingness to learn and adaptability
  • Process improvement and problem solving
  • Decision making and goal achievement
  • Materials staging and parts labeling
  • Team building and leadership skills
  • Customer service and relationship management

Certification

• Authorized Tower Climbing / Safety Rescue
• FCC General Radiotelephone Operator License (GROL)
• FCC Radar Endorsement (RE)
• BLS CPR Certified
• Emergency Medical Technician 1 / Advanced Airways
• Ambulance Operator License
• Firefighter 1 & 2 Certification - In Progress

Accomplishments

  • Customer Service, 5 Years of Delivering fast, friendly support in a variety of high-pressure environments, resolving issues without compromising customer satisfaction.
  • Time Management, Demonstrates strong time management skills, consistently completing tasks efficiently to allow additional support for team members during shifts.
  • Company Values, Committed to upholding company values, including hospitality, respect, servant leadership, and a commitment to quality. I believe mission statements are essential in guiding organizational culture and ensuring alignment with the company's goals and standards.

Volunteer Experience

First Aid Team, Bayside Church

Roseville Fire Departments - Fill the Boot 2025

Timeline

Team Member

Chick-fil-A
10.2023 - Current

5G Field Technician

Cdas Consulting inc
06.2021 - 09.2023

Sales Associate

JCPenney
01.2020 - 02.2021

Associates Degree - Fire Science

Sierra College

High School Diploma -

Foothill high school