Kristopher W.M Zimmerman
Reno
Summary
Security Officer with expertise in surveillance monitoring, access control, and incident reporting. Proven ability to enhance safety protocols and effectively manage crisis situations. . Skilled in report writing and team collaboration, ensuring guest safety through effective communication and timely responses to incidents. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Security Officer
Whitney Peak Hotel
Reno
12.2024 - 03.2026
- Monitored hotel premises to ensure guest safety and security.
- Conducted regular patrols to detect and prevent potential hazards.
- Responded promptly to guest inquiries regarding safety concerns.
- Assisted in managing access control for restricted areas of the hotel.
- Collaborated with local law enforcement during emergencies and incidents.
- Reported suspicious activities or violations to management to facilitate timely responses and enhance overall safety.
- Maintained accurate logs of daily activities and incidents to support effective security operations and management oversight.
- Enforced hotel policies and procedures to maintain a safe environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored CCTV systems to ensure safety and security of premises.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Explained security protocols to employees and guests to ensure preparedness and promote a culture of safety.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Ensured continuous focus and awareness to proactively address potential security concerns.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Searched bags manually to identify prohibited items and contraband.
- Identified suspicious activity to determine appropriate response.
- Assisted with crowd control during large events held at the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored premises and recorded activity in daily officer reports.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Pest Control Technician
Bonanza Pest Control
Reno
03.2022 - 09.2024
- Inspected properties for pest infestations and identified treatment options.
- Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Applied pesticides and treatments safely according to industry regulations.
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticide, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Set mechanical traps, baits, and glue boards to remove pests from interior areas.
- Identified pest issues, placed traps and bait and removed dead pests after extermination.
- Assessed the severity of pest infestations to determine the best course of action for eradication.
- Documented service reports detailing treatments performed and client interactions.
- Completed detailed reports after each job detailing the work completed along with any recommendations made.
- Maintained records of all services performed including type of service provided, location treated and chemical used.
- Collaborated with team members to develop effective pest management strategies.
- Monitored customer complaints about pest activity to identify and address problem areas with targeted treatments.
- Educated clients on effective pest prevention methods and maintenance practices to promote long-term pest control.
- Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
- Conducted follow-up visits to verify treatment effectiveness and ensure complete elimination of pest issues.
- Responded promptly to client inquiries and scheduled follow-up appointments.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Acknowledged for maintaining exceptional service standards and operational efficiency in pest management.
- Identified potential entry points for pests and sealed them off with caulking or other materials.
- Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.
- Worked independently to manage daily schedules and route planning efficiently.
- Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.
- Worked independently to manage daily schedules and route planning efficiently.
- Assessed the severity of pest infestations to determine the best course of action for eradication.
Warehouse Manager/Vendor
Tahoe Vending
Reno
01.2020 - 11.2022
- Oversaw daily warehouse operations to optimize workflows and enhance productivity.
- Oversaw inventory management and maintained accurate stock levels.
- Streamlined shipping and receiving activities to achieve timely deliveries and reduce delays.
- Implemented process improvements to enhance operational efficiency.
- Utilized warehouse management systems for tracking shipments.
- Performed regular audits to maintain compliance with safety standards and improve operational integrity.
- Provided guidance on best practices for working with third-party vendors.
- Developed and implemented strategies for vendor onboarding, training, and performance management.
- Assisted in the development of policies and procedures related to vendor oversight.
- Reset store displays for special events and seasonal merchandise changes.
- Reduced process lags by training employees on best practices and protocols.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Provided friendly assistance to customers, ensuring a welcoming environment and fostering positive shopping experiences.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Replenished stock and arranged merchandise on shelves to create an organized and appealing sales floor.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified opportunities for process improvements within the vendor management program.
- Facilitated payment processes for approved invoices from vendors.
- Managed day-to-day communications with multiple vendors simultaneously.
- Conducted regular inspections of vending locations to ensure cleanliness and compliance.
- Resolved customer inquiries and issues promptly to maintain service quality.
- Trained new staff on equipment operation and safety protocols effectively.
- Monitored sales trends to adjust product selections based on customer preferences.
- Managed inventory levels to ensure product availability and minimize shortages.
- Operated vending machines and performed routine maintenance for optimal performance.
- Collaborated with suppliers to coordinate timely product deliveries and restocking.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
- Consistently met company and department objectives within budget and time constraints.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Prepared inventory for shipment by attaching tags and labels.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Education
GED -
Green Hill High School
Chehalis, WA04-2000
Skills
- Surveillance monitoring
- Access control
- Security protocols
- Report writing
- Crisis management
- Incident reporting
- Report generation
- Team collaboration
- Customer service
- Physical fitness
- CCTV surveillance
- Effective communication
- Problem solving
- Attention to detail
- Pest identification
- Chemical application
- Safety compliance
- Customer relationship management
- Time management
- Equipment maintenance
- Dedicated and driven
- Pest biology
- Termite treatment
- Dependable and reliable
- Reporting and documentation
- Creative problem solving
- Company branding
- Vehicle maintenance
- Bed bug treatments
- Chemical application experience
- Measurement and inspection
- Chemicals handling
- Communicative and articulate
- Adaptable
- Clean driving record
- Valid Nv driver's license
- Strong math skills
- Team leadership
- Warehouse management
- Inventory control
- Quality assurance
- Adaptability to change
- Critical thinking
- OSHA regulations
- Problem-solving
- Certified forklift operator
- Inventory cycle counting
- Shipping and receiving operations
- Forklift operations
- Multitasking and organization
- Shipping and receiving
- Stock counts
- Warehouse safety
- Quality checks
- Inventory replenishment
- Order pulling
- Record keeping
- Staff training
- Order management
- Team building
- Hand truck skills
- Safety loading procedures
- Lift up to 50-75 pounds
- Vending machine servicing
- Problem-solving abilities
- Multitasking capacity
- Reliability
- Restock shelves
- Professional demeanor
Timeline
Security Officer
Whitney Peak Hotel
12.2024 - 03.2026
Pest Control Technician
Bonanza Pest Control
03.2022 - 09.2024
Warehouse Manager/Vendor
Tahoe Vending
01.2020 - 11.2022
GED -
Green Hill High School