Kristy Alldredge
Phoenix,AZ
Summary
Goal-driven professional with a broad range of experience in customer service and marketing seeking to leverage a polished background to take the next career step with a respected organization. Comfortable working independently as manager and leader and as collaborative team member.
Overview
14
14
years of professional experience
Work History
Business Operating Manager
CM Wireless & Electronics
Phoenix, AZ
06.2017 - 11.2024
- Monitored daily operational activities to ensure efficient and effective performance.
- Implemented innovative marketing campaigns designed to attract new customers.
- Analyzed sales data to monitor performance of marketing campaigns.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 15 employees.
- Assisted with the recruitment process by scheduling interviews, conducting background checks and preparing offer letters.
- Developed and implemented onboarding process for new hires.
- Managed documentation of new hire paperwork including contracts, tax forms, health benefits information and other required documents.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
Marketing Specialist
RS&I
Phoenix, AZ
06.2010 - 06.2017
- Developed and implemented marketing campaigns to increase brand awareness and customer engagement.
- Develop strategies for various marketing campaigns.
- Create and proofread direct mail pieces.
- Coordinate the printing and mailing of marketing efforts by independent retailers.
- Track key performance metrics of direct mail, and response rates.
- Provided regular reporting on campaign progress to senior management team.
- Assisted in the development of promotional materials such as brochures or flyers.
- Supervised creation of marketing materials and collateral.
- Assessed projects against budgets and timelines, keeping team and assignments on task.
- Delivered marketing strategy updates to upper-level management.
Education
Associates of Science in Business Administration - Business Administration
South University
Savannah, GA05-2013
High School Diploma -
Mesa High School
Mesa, AZ05-1996
Skills
- Business Administration
- Logistics Management
- Payroll / HR
- Marketing Specialist
- Social Media Management
- Business Development
- Operations Analysis
- Staff Development
- Logistics Management, Route Tracking
- Performance Monitoring
Timeline
Business Operating Manager
CM Wireless & Electronics
06.2017 - 11.2024
Marketing Specialist
RS&I
06.2010 - 06.2017
Associates of Science in Business Administration - Business Administration
South University
High School Diploma -
Mesa High School
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