Dynamic HR professional demonstrating extensive experience in consulting, with a focus on HRIS management and compliance auditing. Proven track record in enhancing employee engagement and streamlining payroll processes, achieving a 24% reduction in turnover. Adept at data analytics and fostering collaboration, driving successful project outcomes and client satisfaction.
Overview
14
14
years of professional experience
Work History
Consultant/Owner
KLB Consulting
01.2021 - Current
Configure HRIS systems and customize training for clients
Specialized consulting and UKG Workforce Ready, iSolved and Ceridian Dayforce
HRMS Implementation Consultant
Sability Consultants
01.2023 - 01.2025
Recognized as SME and Senior leader of several UKG Workforce Ready modules including HR, Benefits, Compensation, Recruitment and Performance Reviews
Analyzed client expectations to further define the scope of the project, what resources were needed, prioritized project build and laid out achievable timeframe and deadlines for the client and UKG (Kronos) team
Coordinated between 10-16 projects at a time; ranging from full suite projects to module specific add-on projects; HR, Payroll, Compensation, Recruitment, Performance Reviews, and ACA
Led large enterprise client projects with advanced and complex system builds
People Operations Manager
Onboard Meetings (Passageways)
01.2021 - 01.2023
Delivered people centric initiatives to drive business initiative
Administered and configured Ceridian Dayforce HRIS system for the global organization
Oversaw and effectively accomplished the successful implementation from Paylocity to Ceridian Dayforce HRIS system
Coordinated and led training of new systems introduced to the organization
Responsible for processing and managing semi-monthly and bi-weekly payrolls for US, Canada, United Kingdom and Australia
Directed and advised C-suite and managers on employee relations issues, policies, procedures and processes
Championed and partnered with international attorney on cross-border/international immigration matters: H1B visas, hiring, terminations
Monitored and performed audits to ensure compliance with federal, state, and local employment laws, regulations, and recommended best practices
Coordinated and administered performance reviews, employee surveys, and additional HR programs
Administrator of Client Services
AccuPay
01.2018 - 01.2021
Increased sales and client pipelines by executing client demos and upselling
Full-cycle client onboarding: pre-sales client needs analysis, tailored software demonstrations, system build and implementations, customized client training sessions, premium client support
Delivered customized demonstrations of UKG (Kronos) Workforce Ready and iSolved HCM platforms and system services
Decreased timeframe from Implementation to Go-Live by laying out achievable timeframe and deadlines for the client and internal teams
Analyzed client expectations to further define the scope of the project, what resources were needed, prioritized project build
Created and authored client-facing documentation for presentations, trainings, job-aids, articles, and company marketing materials
Recognized as SME (subject matter expert) for UKG (Kronos) Workforce Ready and iSolved HCM platforms specializing in several modules including HR, Benefits Administration, Compensation, Applicant Tracking, Recruitment, Performance Reviews, and MOJO
Authored several articles on company website regarding HR best practices
HRMS Client Consultant III
UKG (formerly Kronos, Inc.)
01.2016 - 01.2018
Recognized as SME (subject matter expert) and Senior leader of several UKG (Kronos) Workforce Ready modules including HR, Benefits, Compensation, Recruitment and Performance Reviews
Created pipeline of best practice methodology to ensure project and client success
Analyzed client expectations to further define the scope of the project, what resources were needed, prioritized project build and laid out achievable timeframe and deadlines for the client and UKG (Kronos) team
Identified as Senior leader position because of expertise in a wide variety of HR functions
Coordinated between 12-22 projects at a time; ranging from full suite projects to module specific add-on projects; HR, Compensation, Recruitment, Performance Reviews, and ACA
Led large enterprise client projects with advanced and complex system builds all while maintaining an average Customer Satisfaction Rating of 4.3 out of 5
Human Resource Generalist III
RR Donnelley
01.2012 - 01.2016
Successfully built a comprehensive employee recruiting strategy resulting in hiring over 300 full time employees
Developed policies, procedures and employee handbooks for the start-up operations of this new facility
Effectively introduced fresh concepts and programs such as a Safety Committee, Activity Committee, Inclusion Council, Retention Bonuses, and Employee Round Tables to increase employee engagement and reduced turnover by 24% in a 12 month period
Strengthened company’s position by implementing the Gateway Program, which successfully developed new skills for over 125 temporary employees that were lucratively hired into full-time positions
Conducted all accident and Employee Relation incident investigations and partnered with management and C-suite to make legal recommendations, counseling level, performance improvement plans, terminations, etc.
Processed unemployment claims and served as representative at unemployment hearings with a 90% success record