Summary
Overview
Work History
Education
Skills
Work Experience
Certification
Timeline
Hi, I’m

Kristy Brutus

Martinsburg,WV

Summary

Dedicated and driven IT professional with a Bachelor's Degree in Information Technology from Full Sail University, ready to embark on a career as an IT Specialist. Eager to apply technical skills and insights to real-world challenges, contributing to impactful projects and embracing new opportunities for growth. Committed to continuous learning and development in the dynamic and ever-evolving field of IT.

Overview

1
Certification

Work History

Customer Service Representative

Job overview

  • Worked with customers to understand needs and provide service.
  • Recommended specific products and solutions based on fact-finding questions.
  • Established and maintained client rapport through quality customer service.
  • Handled calls to address customer inquiries and concerns, resolving issues to increase customer satisfaction.

Education

Full Sail University
Winter Park, FL

Bachelor of Science from Information Technology
06.2024

Skills

  • Operating Systems: Windows, Linux (Ubuntu, CentOS), MacOS
  • Scripting Languages: Python, Bash, PowerShell
  • Cloud Platforms: AWS, Azure, Digital Ocean
  • Configuration Management: Ansible
  • Virtualization: VMware, Hyper-V, Private Cloud Infrastructure
  • Database Management: Optimized Database Servers
  • Security Tools: Wireshark, Nessus
  • Network Protocols: DNS, LAN/WAN, TCP/IP
  • System Monitoring Tools: Nagios
  • Containers: Docker, Kubernetes

Work Experience

  • Technology Solutions Design and Implementation:

Designed and implemented technology solutions for real-world scenarios, applying knowledge of operating systems, networking, and security practices.
Created detailed project plans and documentation, highlighting technology support.

  • Networked Multiple-Server Project:

Built is a networked multiple-server project, demonstrating design, installation, and configuration of a web- and database-server system.

  • Private Cloud Infrastructure:

Applied knowledge of distributed networks, virtualization technologies, and data storage systems to build a scalable and secure private cloud infrastructure.
Deployed a private cloud-based system with optimized database servers, demonstrating proficiency in cloud computing and database management.

  • Ansible and Digital Ocean Droplets:

Set up Ansible and created Digital Ocean Droplets, solving and managing data-distribution problems across multiple platforms.

Certification

  • Advanced Executive Assistant and Office Manager Diploma
  • Executive Office Professional Certificate Program
  • CertificateOfCompletion IT Security Foundations Network Security
  • Learning Cloud Computing: Serverless Computing

Timeline

Customer Service Representative

Full Sail University

Bachelor of Science from Information Technology
Kristy Brutus